ElegattoElegatto is a men's accessory brand based in Los Angeles. Founded in 2017 by California entrepreneurs and designers with a mutual love for uniquely designed and well-made jewelry. We have a mission to provide premium quality accessories at affordable prices and allow each man to find a jewelry piece for any occasion and style. We believe that everything you touch and everything that touches you have texture. Touch is arguably our most enjoyable sense at — Elegatto, we craft jewelry with that sensation in mind. After all, what will life be without the sense of touch
Elegatto (elegatto.com) has 467 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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Gilda A.
Pretty, but it ran small … can I exchange size???
Response from ElegattoOct 27, 2025
Thank you for your feedback, Gilda. Yes, you can initiate an exchange through our website's Returns Center. Simply visit the Returns Center, enter your order details, and follow the instructions. If you need any assistance or have further questions, please feel free to reach out to our customer support team.
CHOON LENG L.
The item is just as described, beautiful and elegant
Response from ElegattoOct 23, 2025
Thank you for taking the time to share your positive experience with our Cuban Chain Bracelet. We're happy that it met your expectations and that you're enjoying its elegant design. Your satisfaction is what drives us to continue crafting quality pieces, and we're so pleased this one has found a happy home with you. Should you ever need anything else or have questions about our collections, please don't hesitate to reach out.
Peter C.
The product was well made, but the sizing was not right. I should’ve had a large rather than an extra large.
Response from ElegattoOct 22, 2025
Thank you for sharing your experience, Peter. We're glad to hear you appreciated the craftsmanship of your bracelet! We're sorry the sizing wasn't quite right for you. For your convenience, you can easily begin the exchange process through our Returns Center. Simply enter your order details and follow the prompts to request a Large size. If you need any assistance, our customer support team is always happy to help. We appreciate your support and hope to get you the perfect fit!
Tanya W.
Easy to use. Good quality. Expensive delivery to channel islands
Response from ElegattoOct 21, 2025
Thank you for your feedback, Tanya! We're glad you found our service easy to use and that you're happy with the quality of the product. We understand your point about the delivery costs. We're always looking for ways to improve our shipping options and pricing, and we appreciate you bringing this to our attention.
Alejandro
El pedido está retrasado pero me mantienen informado
Response from ElegattoOct 13, 2025
Thank you for your feedback, Alejandro! We're glad to hear that you appreciate us keeping you informed about the delay. We understand that waiting for an order can be frustrating, especially for international shipments, which often take extra time due to customs and distance. We appreciate your patience and understanding! We'll continue to keep you updated on the progress of your shipment.
Patricia S.
Product looks exactly like pictured on web site....very nice
Response from ElegattoOct 9, 2025
Thank you for your lovely feedback, Patricia! I'm happy to hear the product matched your expectations and looks great. Thanks again for your support!
PG
Nice selection, good prices. What I was NOT happy with was the poor experience I had with a question I asked your support team before I ordered. I asked about NON-metal bracelets and which are ok to get wet. Y'all even advertise some as perfect for getting in the water. The person who responded obviously did not read my email thoroughly and said all of your bracelets were metal. Of course that's not true. It made me not want to order at first, but it finally got ironed out. Education of your customer service reps needs some improvement. Also, it needs to be made clear that the stirrup-shaped clasps are not exactly easy to put on with one hand, and they are especially difficult for someone with larger hands. If I do get another bracelet from Elegatto it won't be one with this kind of clasp again.
Response from ElegattoOct 9, 2025
Thank you for sharing your feedback and for your kind words about our selection and prices, Philip. We sincerely apologize for the confusion and any frustration caused by the support experience. We truly value your input, and we're taking it seriously to improve our customer service and product descriptions. If you decide to shop with us again, please don’t hesitate to reach out—We'd be happy to assist you. Thanks again for your honest feedback and for giving us a chance to improve.
Michael P.
No comments. All good!
Response from ElegattoSep 10, 2025
Thank you for your feedback, Michael! We're glad to hear everything is good. If you ever need assistance or have any questions, we're here to help. Have a great day!
