Diane B.
When one of my ordered items arrived …
When one of my ordered items arrived damaged, I contacted Elegant gifts. I got an immediate response. It was now out of stock, but I was offered a reimbursement on the item and a reimbursement on the shipping charge that I had paid. They were more than fair!
Response from Elegant GiftsDec 7, 2017
Hello Diane, Thank you for understanding and your kind review. It is very important to deliver the best service and experience we can to our customers. And on the rare occasion when something does go wrong, we will do our very best to compensate.. We are happy to hear you were satisfied with our approach. Thank you and have a wonderful holiday season!
