NA
Good service, check for expiration
Quick turnaround time, received as ordered. My only concern is that the product’s expiration date is less than three months far out.
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Elegant Gifts (elegant-gifts.co) has 480 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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NA
Quick turnaround time, received as ordered. My only concern is that the product’s expiration date is less than three months far out.
Lisa S.
It was smaller than what I thought
MizGeez
I searched for a measured stainless steel pourer. Yes, it’s truly elegant and pours nicely but doesn’t measure 📏 the pour and not stainless steel. I placed one spout in the dishwasher and it was ruined because I was under the impression it was stainless steel. Other then that, I’m pleased with the product for its elegance.
Intoyoga
The shot cups made of jello are cute but I ordered them because they were a rainbow of colors in the picture. The actual product is two each of red, blue, and orange. Not what I wanted but not worth sending them back.
Response from Elegant GiftsDec 10, 2020
Dear Sandra, Thank you for your feedback. We will update the listing based on your feedback. By the way, if you are not happy with the items, please send us a message and we can always send you return labels and issue a full refund. Thank you for shopping with us. Happy holidays and stay safe!
Esson V.
This setup is really great for students who are doing that end of semester balancing act. The admins are responsive, accommodating and the prices are fair. Having had to use...the service twice now, I must say, if you have reservations about the quality of work or concerns about being scammed, just let go of your inhibitions you're in very VERY good hands
Kim B.
I didn’t s not receive what I ordered. I ordered the old time southern pickled eggs and received the jalepeno ones which I am allergic to jalepenos and can not eat them.
Response from Elegant GiftsOct 15, 2020
Dear Kim, We are so sorry for the mixup. We are shipping a replacement (2 jars) tomorrow. Please either discard or give the jalapeno ones to someone who might like them. We are sorry for the inconvenience this may have caused. Stay safe, Elegant Gift Customer Service.
Patricia H.
I've only tried the Berry so far and found it very strong and sweeter than necessary. I had to mix with twice the amount of sparkling water recommended. I ordered a sample pack for myself and one for my sister as a gift at the same time. Both were delivered by Amazon but hers arrived 2 days later than mine and was leaking. I've not yet had a reply to the email I sent to Elegant Gifts requesting a re-send on 9.27.19. Poor customer service.
Response from Elegant GiftsOct 6, 2019
Update: We sent a replacement for the leaked one and learned that it has arrived in good condition. Dear Patricia, we hope that your sister will get better soon and she will enjoy the gift you got for her. Thank you for shopping with us. Kind regards, Elegant Gifts CS Team -------------------------------------------------------------------------------- Dear Patricia, We are sorry that you have received your order in less than perfect condition. We are using Amazon Fulfilment Center for some of our inventory, and they send from different warehouses. That probably caused a two-day delay. Meantime, we have never received a message from you. Did you get in touch with Amazon Fulfilment Center or with us for the leak issue? Please send us a message at [email protected] (not .com, it is .co) and we will sort out the problem. We look forward to hearing from you. Kind regards, Elegant Gifts CS Team
Paul B.
Your website stated you did NOT charge sales tax. At checkout for the 3 items I ordered you did, in fact, add sales tax to the total. I'm not impressed with such deceptive sales tactics. In addition, you do not have a phone number listed for direct contact with your company. Not helpful.
Response from Elegant GiftsSep 13, 2019
Dear Paul, We charge sales taxes according to each states' department of revenue regulations and based on the shipping destination (once that information is entered). We do NOT state anywhere on our website that we do not charge sales taxes. The sales tax information will be always presented once the shipping address information given by the customer. Also, in your case, it was presented as a $3.11 tax on the checkout page, as well as a PayPal page during your payment. Our customers can use our contact page or email us at [email protected] for all their communication needs. Thank you for your feedback and we hope that our feedback was also helpful. Elegant Gifts CS Team