Kristy Z.
Item never came after over a month of…
Item never came after over a month of waiting but you guys resolved it for me and refunded me my money. Thank you.

The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none.Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.
Electric Tobacconist® USA (electrictobacconist.com) has 332 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Smoking & Tobacco · Commerce City, Colorado
Excellent

Smoking & Tobacco · lone tree, Colorado
Great

Smoking & Tobacco · Boulder, Colorado
Great
Smoking & Tobacco · Colorado Springs, Colorado
New
332 approved reviews, newest moderated first
Kristy Z.
Item never came after over a month of waiting but you guys resolved it for me and refunded me my money. Thank you.
Giuseppe B.
Appreciate the service.
Kevin J L.
Fast accurate package tracking. Shipped quick and well packaged. Highly recommended
Richard H.
They re-shipped no charge the product I ordered that never made it. I appreciate the effort. Shipping is "IFFY" in Ma.
Response from Electric Tobacconist® USAMar 2, 2022
Hi Richard, we appreciate your feedback in this situation. It looks as though we reshipped your order yesterday and it is expected to arrive by Monday. Please do let us know if this does not arrive in a timely manner as we would be more than happy to provide assistance wherever possible.
Misty A.
I use Ignite Icy Mint V15. I was disappointed to learn that they were out of stock and contacted customer service. Not only did they get them back in stock in 2 days, but customer service contacted me to let me know they were back. Can't say enough good things about this company. Great products and excellent customer service.
Daniel J. C.
Quick response from the call team..and quick follow up Excellent service to resolve my request
Gwendolyn P.
Looking for a new E-cig after all the close downs. Would like to try the Mistic Line, but was looking for a starter kit.
Gregory Michael O.
A great experience, thank you very much. A very frustrating problem but customer is completely satisfied thanks again, Taryn. Greg Olear