Fran
Awesome shop and absolutly excellent…
Awesome shop and absolutly excellent staff 10/10

The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none.Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.
Electric Tobacconist® USA (electrictobacconist.com) has 332 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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332 approved reviews, newest moderated first
Fran
Awesome shop and absolutly excellent staff 10/10
Melanie L.
My issue was taken care of immediately. I have been a customer for quite some time, and this is just another one. Thank you!
jose S.
Good service
Kari H.
I got no response
Response from Electric Tobacconist® USAJun 24, 2022
It looks as though our email went out to you on Thursday, June 23 2022 at 4:55 PM detailing our JUUL selection. Without a response from you, the ticket was closed and a resolved email was sent out.
GregO
Electric Tobacconist has been a great company to deal with. However, due to the Governments overreach again, shipping is terrible. I wish Electric Tobacconist could find a better shipper.
Response from Electric Tobacconist® USAJul 1, 2022
Hi Greg, we are very sorry to hear that you have had an unsatisfactory experience with our shipping partners. We can confirm that we are aware of the current delays seen on some purchases and that we are working closely with our shipper's logistics team to ensure that these do not become concerns for future shipments. We greatly appreciate your patronage and are always happy to answer any questions or concerns that may arise.
Karen M.
Always a great experience! Been using this company for years! Always available products of my liking! Always great prices, even specials on my commonly purchased items! Shipping (even with all the new regulations!) is very efficient and painless! Love the Customer Service! Great company with focus on the customer!
Sandra M.
OUTSTANDING CUSTOMER SERVICE!!! I purchased two mods 3 weeks ago. Both had leaked since new. Myself and customer service were emailing back and forth last night until close to midnight. THE PROBLEM IS RESOLVED! A+ Here now to place another order!
Tom
I received full help from start to finish. I am blown away at just how much they cared and heard me. No hassles, just good people!!!