ELAGIAReviews of elagia.com

Really liked the skirt, great fabric.

I was sceptical after reading negative reviews but after contacting their live chat, they assisted me and helped me with sizing and shipping time

Excellent quality of clothes. Very elegant. I am very happy with the outfits and clothing I have bought from them. Excellent service!! 💕

Top fitting is exactly as I was execting, thanks, especially customer support agent Kent who supported me though the whole process to get right size

I'm not one that normally leaves reviews unless it is well-deserved, whether that is positive or negative. I needed a dress for an event. I had never heard of Elagia and honestly I do not remember how I came across it other than just down the rabbit hole of google searches. I read some reviews and after a stressful long search for a dress, I found the perfect one and decided to try. I was later emailed from customer service to let me know that the original size ordered was not in stock (custom made) but the next size up was in stock and asked if I wanted to try that one. I was on a time crunch and for some reason, I'm notorious for ordering a wrong size, so I agreed to the size up. It was shipped immediately and I received two days prior to the original ETA. The dress worked perfectly and is so beautiful in person. I could not be happier with the dress and customer service so I will definitely be ordering from Elagia again.

Just a word of advice prior to purchasing Anything from this 'company', do your research. I unfortunately lacked to do the following. I waited for a bit under a month to receive two suits that I was hoping to get here in time for an event but missed by 2.5 weeks. On top of that The length of the pants overall were 48" long and the inseam 39". On average, you would have to be 6'-3" + to pull that off and I am 5'-3". I did put in all of my measurements as well. Not only that but the suits were so poorly made due to the location in which they have the clothing made and not inspected by the 'company' prior to shipping them the one who has purchased the clothing. I tried on one suit and due to the additional static electricity from the synthetic textiles used, there were two to three dog hairs that apparently attached to the bottom of the '2 foot too long' pants. I report and send back immediately and have photos and all including a video. They said it was damaged and needed professional cleaning and they have even gone far enough to send me pictures of the 'damage' that was done that consisted of a close up skewed image of a dog hair. They will not reimburse me for anything and in fact wanted to send me a bill for the amount they were going to charge in sending back these clown suits. This has been an ongoing issue since December 27th 2023 - 3 months and still going. Today 3/26/25 I received the suits back at my door in a disheveled beatdown bag which I will also be sharing elsewhere. I happened to take a look at the tags within the suits and there is no ' RN' - against FTC regulations, amongst many other questionable items such as washing instructions which are also against FTC regulations and the reason I am pointing out the following is to prove what kind of embarrassing company they are running and fraudulent company that needs to be put on the line for pretty much 'robbing you' out of your money. Until I get my money back, I will not stop because this is ridiculous and feel bad to all that were also screwed out of there money. Thank you to the manager who apparently is unable to speak on the phone and also a special thank you to the wasted time and headache to get my hard earned money back from this 'company' I will keep posting updates on where I currently am in filing against this company until they do the right thing and reimburse me for this and appreciate the wasted time. Keep in mind this has been going on since the 27th of December and it is March 26 2025. I am very persistent and they are not abiding by the laws of the FTC, the QC - Quality Control in clothing, compliance gate and much more. I will be awaiting a full refund

I purchased Stella Satin One Shoulder dress, I got so many compliments. My favorite place to shop

I ordered top and suit and had to exchange it since I purchased for the. first time. It is the best to always make sure you order correct size