Stephanie
Great Quality, Great Customer Service - Honest Review from Someone Who Never Leaves Reviews
I purchased two of ELAGIA's dresses, a few months apart. After reading reviews online, I was a bit skeptical about customer service and receiving packages on time. The first dress only took a couple of weeks around the holidays and the quality is AMAZING, just like the pictures, I was blown away. A few months later, I purchased a second dress that I needed in 3 weeks for an event. Immediately after purchasing, the confirmation email said 2 important points of information: to double check the size chart to confirm your size and if the dress is needed for a certain date, you can send the date to them and they will try to have it shipped to meet that date. I realized I needed to change the size and I also requested to have it within 3 weeks. Within 24 hours, I received a personal response, not an automated response (shout out Kent), who said the size was already updated and information on the processing/shipping time with a note that they will try to prioritize my order. The dress arrived in 2 weeks and again, I was blown away by the quality. Will definitely be ordering from ELAGIA again and again!