EKONReviews of ekontravel.com

Regrettably, I ordered two pairs of EKON Travel's motorcycle riding pants! Then, I waited one week, then two weeks, then three weeks, but still no pants were delivered, & no email correspondence regarding shipping & delivery. It was very frustrating waiting three weeks & not hearing or receiving my order from EKON Travel! After approaching a month of waiting for my order to arrive, & then discovering pages of very negative reviews, complaints & allegations of theft by EKON Travel's unethical, sub-par business practices, I was fed up with waiting on my order & EKON's non-existent customer service to deliver my order, which never even shipped! I sent an angry email hoping somebody at EKON would read it & respond. To my surprise, someone finally responded only to confirm cancellation of my order, which was never even shipped to begin with! If you are considering making any purchase(s) from EKON Travel, be wary & consider looking elsewhere to avoid the hassles of dealing with EKON Travel & risking being ripped off! I gave them one-star for finally refunding my payment.

Horrible customer service, long ship times, sent wrong size and poor quality product. Plus if you have to return.,,, good luck its in China!! I will not purchase products with this much hassle again.

My experience has been horrible. Their so called hassle free return policy does NOT exist! You have to mail back your stupid purchase back to CHINA!!! Thought this was a USA product...very misleading company. Do NOT spend your money! Linda

Wish I would have reviewed the reviews before I purchased. Purchased a web camera for a present. Ended up not needing it. Wanted to return. They offered me the typical 30% back because it's in China . The US will not let me send a camera to China. so I'm stuck with it.

Purchased four pairs of riding gear. I didn't like the products, so I decided to return them since their literature talks about a 60-day easy return. They want me to mail them back to China. I'm disputing the charge with my credit card company. Edontravel is a rip-off company. Don't waste your time or money. It's another Chinese cheap stuff.

Terrible company to do business with. Ordered the motorcycle pants. Length of the 2X pants I ordered was way off. Shipped from china and took almost a month to get them. Not worth the $129 sale price and definitely not worth the full price. I wanted replacements but was fairly certain no one would check the length before shipping PLUS they wanted the first ones back before they would send replacements and I had to pay for shipping. They offer a 30% discount which I took. You can’t talk to a person. Pretty sure the response you get from their support email is an AI response. Avoid this company.

Ordered motorcycle riding pants. Took almost three weeks to arrive. Fitment was off drastically! Sent photos, many emails, and requests for refund. They offered 30% refund and I could keep, or, I could mail them back to China!! Terrible to do business with.

I thought the pants looked good according to the advertising, I ordered motorcycle riding pants. The delivery was delayed and took almost 6 weeks to get to me. Once I receive the pants, I was not happy with how baggy they were and that the protective pads you had to insert them into these very loose pockets in the pants. The pads to protect your hips, actually sit way down on the outside of your thigh and don’t offer protection of your hip at all. I contacted the company to ask to return them for a refund. Ends up the company is in China and they gave me an address in China for me to send the package back if I wanted to return it for a credit. Not even willing to refund my money after taking six weeks to receive it and me feeling that the quality was not up to the standard of what I was looking for. I was buying motorcycle pants to protect me in the case of an accident, and I feel that these pants don’t offer that protection at all. And if you want to deal with a company in China it does not pay for the return shipping and is not willing to refund your money then go ahead and good luck!