EKONReviews of ekontravel.com

The company advertises a 60-day money-back guarantee. I submitted a return for men's riding pants; I was instructed to return the item to China. The return shipping cost exceeded the purchase price. Customer service declined to provide an alternative solution to return the product and reimbursement.

The Y10 Bluetooth headset was falsely advertised as having an intercom feature. After repeatedly trying to get the intercom to work, I discovered that the standard Y10 does not include an intercom at all. Only the Y10-X2 model has that capability. However, the product listing specifically states that the headset includes an intercom, which is misleading and resulted in purchasing a product that does not have the advertised feature. It will cost more to return the item than the purchase price. Very disappointed.

Do NOT purchase from this company. They sell products that are not in stock and/or are on backorder yet they still charge your CC. Throughout the next 4 weeks, every time I inquired about the status of my order, they kept telling me my order is "in process" or "will be back in stock soon" or "we expect your order to be shipped quickly" etc. ALL OF IT LIES. I finally had to contact my CC company to file a formal dispute to get my $250 back. My CC company settled my dispute in ONE day because I'm sure they figured out that his company is a joke and all they do is steal your $$ and send you nothing but empty promises. Buyer beware....

Trash product.

The issue is around their return policy. My recollection is that they claim to have a 60 day return policy with no questions asked. This is a true statement. The fine print is that you are responsible for shipping costs. On a $100 jacket I purchased, the return cost is $60 dollars.

I waited for these pants for over a month, with such high expectations. However these pants are even less comfortable than my $50 motorcycle jeans off of Amazon. The knee pads do not sit right when wearing them on the bike no matter where I place them. The pants are way too loose on my calves. And there is this stitching inside of the pants that keeps stabbing me in the side of my knee that is frustrating. And the plastic price of crap belt that the pants came with is complete garbage, and broke at the clip within 3 minutes of having it on. Update: still the absolute worst pants you can buy. Wore my 2nd pair of pants and with in two times of wearing them, I noticed a huge burn mark that melted through the pants on my left side on the shin. I don't recall touch any hot components on my bike with my leg, and I'm sure I would have noticed if I did if it melted through the pants that quick.

Chinese crap, waited a month & a half. Not even close on the recommended size chart, man’s waist too big, ladies length too long. Polyester, not waterproof, & $85 to ship them back to China. Don’t bother, better options from Revzilla & others. Buy in the USA…

CON: Claim CE Certification. Also no mention of levels A, AA,AAA. Received pants. Not only no certification labeling but the name of the company also missing from the pants. All a red flag. Research has indicated there is no documentation that the motorcycle pants meet any certifications. Pros: Came quickly. Light weight and cool. Comfort comes with a significant cost.