EKONReviews of ekontravel.com

Ordered these without reading the FINE print that says you pay the shipping to return to China if you have a problem. Sure enough the stuff arrived after 12 days and it did not fit. The stuff looked like medium to fair quality but China sizes are always way off what you think. Got a 120.00 lesson for not reading reviews before purchasing. Lucky cycle gear had what I needed and received in 2 days.

3xl size must be for a toddler! To return have to send it to china even though it has a CA. Return address and the shipping makes it not worth it. Ther will be a happy (really) small guy at goodwill.

This company is the worst ever they took forever to send pants that were three times my size. They promised me a free belt that they never sent. Then they try to redeem themselves by sending me another pair of free pants that were cheap as hell and didn't fit either. Do yourself a favor and do not order from this company!

Bought their pants with knee and hip armor. Hip armor sits below way below hip bone. Design appears to be a rip-off of Icon pants. I’ll use them as hiking pants, as I wouldn’t wear them riding and not paying to ship them back to China.

I ordered two pairs of pants 7/5/26. They charged my card immediately. Then they procrastinated on shipping the pants till I reached out two weeks later and asked to cancel my order on 7/17/26. They emailed me the next day and said it was shipped 7/18/26 and I couldn't cancel the order. But I could return them if I wasn't satisfied. I receivedthem on 7/24/26. The pants are extremely thin and wouldn't protect you if you crashed into a pile of sand. They're more like snow pants material, but not waterproof... So I tried to return them and they gave me a return address in CHINA which would have costed over $300 to ship them back. I paid $245 for the pants so why even bother! It's a scam in my opinion

They advertise free returns so I bought 2 pairs to figure out which one fit. What they don’t tell you is that the return address is in China and costs over $50 in postage to return. Completely ridiculous.

Their website looks legit and the product quantity seems ok but if you have any kind of problem you are screwed. I used their size guide and the jacket was too small but somehow that is my fault. Sure I can return it for a full refund if I pay thr shipping to China! They use their own low budget shipping in America but that's not offered to you. I had sent numerous emails with the answer always when they received it they will issue a refund! I heard of some that when they shipped it back it got lost and the company never recieved it! So now you are out the cost plus the astronomical return shipping! No other solutions offered. The worst customer service and they don't care. I wish I would have read the reviews but their website looked legit, full refund, hahaha! Not worth it do not buy from these people!

I ordered a pair of their riding pants. I needed a large size but I’m tall so I looked for a long or tall size. There was no choice so I ordered them anyway in hopes the standard length would be ok. It was not so I asked to return them. They said yes and gave me an address in CHINA! Seriously? Shipping them to China would cost more than they were worth. As an option they offered a 30% refund to my credit card account. I took the discount but that is certainly not proper customer care. I guess we are spoiled by legitimate online retailers like Amazon. I’d never do business with Ekon again.