EKONReviews of ekontravel.com

Total scam. Ordered some motorcycle pants which was not cheap I should add and it is absolute crap. Shame on me for not checking reviews on them before I ordered. Don't make my mistake.

🛑 BUYER BEWARE 🛑 This is my Second Review .! If I could give Zero Stars I would. Read my Review here on “TRUSTPILOT” below and the Reply from OLIVIA at Customer Service EKON. Olivia said they would get back to me the e-mail I received said within 3 days and EKON would exchange as advertised these FREE SIZE EXCHANGE, ZERO RISK Poor Quality, Non Tagged, Certified Safety Riding Pants. ⛔️ FALSE ⛔️ All I Want Now is my Money Back.! What an Ordeal dealing with a Made in China Product. If I had known I would have bought a Name Brand Riding Pant with Certification Tags so I actually know i’m going to be safe. Riding Safely is the reason I purchased these Riding Pants. Dennis Hewko 2nd Review Dennis Hewko 1 review Jul 31, 2026 * BUYERS BEWARE..! BUYERS BEWARE ..! I bought these riding pants because of their return policy that states they will make if right. FREE size exchange ZERO RISK. Well the cost of shipping back to China is more than the $180 cost of the pants. I used their sizing chart and the pants I received fall off me they are sizes to big. They will not exchange then. ZERO RISK RIP OFF. Now I'm stuck with Chinese Junk and out $180. BUYER BEWARE July 31, 2026 Unprompted review • Edit • Delete - Share EKON Reply from EKON 5 days ago Hi Dennis, we're sorry the sizing was off and for the frustration with the exchange process. We're sending you a Request for Information through Trustpilot now so I can arrange an exchange for you directly. Olivia FKON Team

I read one of their lengthy heartfelt stories about a retired firefighter/older motorcycle rider who had just buried his best friend. I’m actually older than the guy in the story, and a 60 year rider. I didn’t fall for the numbers of deaths caused by inadequate pants, but it reminded me that I do lack some safety items, so I ordered a pair of these armored pants. I ordered a size larger than their sizing chart to be sure they fit, as per the website. I’m six foot 230 pounds, not unusual for a biker my age, but obviously not the same size as a XXL guy in China! The pants were too tight everywhere. I could button and zip, but not breathe. Sitting down hurt! Not a problem said I, because the website promised no hassle returns. That’s where I found out that I would have to return them to an address in China! At my own expense. Customer service was very responsive, and offered me a 30% refund instead of me exporting the product to China. The refund never came, I’m on a diet now, but I’m still writing the $137.00 off as tuition for continuing education.

If I could give them a negative star I would. First I ordered some Kemi Moto gloves they had on their site on a great sale. Not even a week later I ordered 2 pairs of their motorcycle pants. When the gloves showed up they were a completely different glove than what they advertised. When I contacted them, they denied what I was saying and stuck to their lie that the items were the exact thing, when clearly they were not. I have pictures of what came in, and a screenshot of their advertisement and they were not the same. So I turned around and cancelled the order for the pants and they ignored me for 2 weeks. When I finally threatened them to report them to the Texas Attorney General's Fraud Office, they responded that it was too late...the order had shipped. I immediately called my credit card and told them I had been a victim of fraud and they took care of it. They took the proof that I had and spoke to Ekon's bank and had the bank refund the amount instead of dealing with the crooked company. I wish I would have known about Trustpilot before purchasing as these reviews seem to all be the same. I greatly suggest that if you don't know the company and they are not part of eBay or Amazon, find out where the company is headquartered, and if it's China, do not purchase. If you don't see a Customer Service number (not just an email), do not purchase. BTW, I contacted Kemi Moto and they have no business partnership with Ekon Travel, and when they saw that they were falsely advertising Kemi Moto products, they stated they were getting their lawyers involved. Also, has everyone noticed that 'Ashley' replies to all the emails? How about the responses to the reviews, it's always 'Olivia'. It's either AI replying or they are so afraid of their customers for their fraudulent actions that they don't give their real names.

Total waste of money, time, and no more protection for a motorcycle rider than a pair of polyester pants from the 1960's. Total scam IMO. Spokesperson lays on all the right words to make you think you're buying something that actually does what they say it will do. My order took 3+ weeks to arrive. The quality is very cheap, and no garment tags with anything other than 100% polyester. No kevlar / aramid fibers mentioned or even present. The 'CE' armor is a fake, and not really CE rated. No documentation with the safety info as you would get with AlpineStars or Rippl gear. Seeing all the other customers complain about the return process, I joined the folks that just write it off and avoid the frustration. I wouldn't recommend doing business with EKON for any of their 'armor wear' products, including the denim jeans and fake CE armor. Save your money and buy something where the manufacturer is willing to put all the safety of their product in writing, and make it visible on the product itself.

Don’t buy from here! Returns/exchanges are absolutely impossible!!!!

The EKON website is very misleading and very concerning regarding U.S. military personnel! First, shipping is slow. I placed my order in June 2026 and just received part of the order in mid-August. The rest is still "in transit." Second, I received sizes too small and that's when I discovered EKON'S return policy is horrible. To even get approval took several emails and photos of shipping label. Once approved, they provided me with a return address to China. I knew then I would not receive any refund because of claims it was lost. Plus, I would be risking getting charged additional fees for tariffs/customs. My major concern is, the website offers a military discount. I did not apply for that discount; however, they contract with GOVX.ID. This gives them access to personnel information. That is concerning. As for quality of the pants I did receive, I'll admit they are nice. They are for summer wear and are of light material. My concern is the padding. Seems flimsy and of poor quality.

Bad customer service. Need to return due to size being too big. It took them 5 days just to give me an address. I suppose if you weren't on a timeline you may be ok waiting this long but I'm leaving on a trip in 3 weeks