matt M.
Unprofessional and shady practices
I ordered from them one time in the past no problems, when I placed a second order I got a email immediately saying thank you for your order. Two days later I get an email saying I needed to provide a copy of my license and credit card, I'm 57 and disabled so no driving license, and I use virtual debit cards to shop on line so no physical card. So I emailed them a copy of my license the last time I could drive which was about 8yrs ago I also send a recent selfie and explain to them there is no physical card "for security reasons" but I did provide a picture from my banking app of the virtual card. Oh and they also immediately took my money not placing a hold till the order was processed like most online shops, and wouldn't you know the next day I get an email saying my order was cancelled and it would take 3 to 5 days to get my money back. Just terrible practices and unprofessional. Stay away from this company!!!!


