Ashley
Lack of communication and accountability
One of the only online vendors with my brand and flavor in stock. Purchases were fine for around a year of buying from their online store until the last purchase I received my vapes that were dead on arrival, no lights on the vape, wouldn’t charge or nothing - completely malfunctioning before they even came out the box. It has been over a month since I reported the issue and I have sent several emails to their customer service department and no one sees fit to respond or acknowledge my emails. I will not spend another dollar at this company. The customer service was always slow and I had to send a second follow up to get any acknowledgment up until the last time and they have flat out ignored me and the dead ass vapes they sent me. I’m out money and any replacements. Find another vendor online to make your purchase with.