EIOReviews of eio.com

Scam company. They will take your money for items they don’t have, make you wait months for an item they never intend to ship, then charge you 10% fee for you to cancel it -

I would like to give a zero star it the system have. Definitely a shameless website! I ordered a product for 2 months, and it deducted my money but not having my things shipped out. And I asked for cancellation, they ask me for a 10% cancellation fee. They said "oh, we have our cancellation fee right on the website, can't you see?" ..the policy sign is so small like an ant!

25% Restock fee. Order the wrong item, I paid to ship the item back and tried to put another order. I was charged $125 restocking fee. They don't answer the phone when I call and it usually takes 2 to 5 days to respond by email. Don't waste your time!

I have the same story. I ordered the masks online for almost 2 months, nothing happened, but they took 10% cancellation fee.

I placed my order over a month ago and have never received it.

I'm glad that I only purchased 1 item from this website. I'll see it as a purchase of a lesson : never give your money to small unknown website even during pandamic time.

we purchased masks from this website. when we purchased, there was no indication that the item was out of stock. approx 25 days later after not receiving the order, the vendor penalized us 10% for cancelling, citing this was their policy (never noticed said policy). their products were never shipped, yet they charged a cancellation fee. at this rate, your vendors can hold funds indefinitely and upon dissatisfaction of the customer, the customer cancels, and they keep their fees... oldest trick in the book of deceit!

Product was listed in stock as a 2week delivery. 2 weeks passed no product. When i emailed they said product was being restocked and if i cancelled now I'd lose my place in line. So another week goes by and they send me a notice my order had been canceled offering no explanation. When i emailed again they said my credit card had been flagged (funny I've never had this problem before) so finally i just placed my order with another vendor and a few weeks after that received my product. I will NEVER order from them again.