EIOReviews of eio.com

No good take your money and don’t ship . On back order for 3 months and they charge a restocking fee 20% and won’t let you substitute a mother item SCAM

Ordered N95 and waited like 4 months or so, so I decided to cancel and asked for a refund, 10% they changed. If I knew they didn't have the mask in stock, I would not place an order to begin with at all! This is real a scam, misleading people into thinking that they have the mask in stock as they list it on their website and allow people to order it. Don't order anything and don't support this kind of shameless company.

I ordered masks n95 that never said it was out of order and never received them after 3 months. I then had no choice to cancel, to find out even though it is there company that decided to use a credit card company to take my money i was not fully refunded. I explained it would of been better to say sorry to me and explain nicely instead it felt i was being spoken at too. You would think since they made tons of money during the covid-19 they would of made a exception and waved the 10%. The person said we loose money. I do not believe they are Chapter 7 bankruptcy out to close the company. There reply was we did not have to refund you and there was no promise time to send you your product. Wow do not order or it could take up to a year or more.

I didn't receive my order for nearly 3 months or any notification that it was on backorder, so I finally canceled it. EIO kept 10% of my refund!

Placed an order for N95 masks on 3.12.2020. When they did not ship I inquired. They responded that they were out of stock. We continued to communicate until today, 6.3.20, I had to cancel because I found masks elsewhere for my remodeling business. They refunded all but 10% citing cancellation policies. They should have taken the masks down from their site (like Home Depot, Amazon, etc. did). Instead they left them on them on their site, collected the money and held it for nearly 3 months, and charged me 10% when I cancelled. I believe this was a scam, sell product they do not have, create some cash flow, and then keep 10% if you cancel, even though it was of their doing. How many people did they scam!

I had to open a PayPal incident to get my order, the worm house came and it's totally junk. Terrible quality. Very bummed.

Not even one star. Bad customer service. They charged me even though the product is not in stock and not shipped yet. After waiting for 3 months, I requested refund, but they didn't give me full refund. That is their policy. Don't buy here.

order feb 22 2020 3m mask add did not say NOT IN STOCK or would not have ordered 2 days later got email saying not in stock but to keep order and place in line so I did 3 mth later still on order canceled never being told about cancelation fee when I bought or cancelled never had a company charged me for something I did not get BAD EIO.COM lost my business for life and everyone I talk to