EIOReviews of eio.com

EIO is a scamming company. I ordered N95 masks March 3. Still have yet to receive. E-mail response, May 3, I got from them was that I would get them in several weeks. IT IS NOW THREE MONTHS AFTER THAT, August 5, AND I STILL DON'T HAVE THEM. I asked for a refund and their response was that they are NON CANCELLABLE NON REFUNDABLE. Their site didn't say that when I bought them. Run away from EIO as fast as you can.

Same N95 mask scam. When I ordered in February I was told I could get a refund. Few months later they were asking for a 10% restocking fee (for a product they couldn't even obtain!) Now in August I am being told my purchase is non-refundable. Contact the CA AG. With enough complaints they will open up a case. *UPDATE! After contacting the California Attorney General, disputing it with my credit card company & posting this review, I received a refund (minus 10%.) My husband says we've been scammed, but I'm ready to move on unless my experience is necessary for legal purposes. FILE WITH THE CALIFORNIA ATTORNEY GENERAL!!! *My masks are not "custom". They are just like every other one in a box mass produced by 3M. *I ordered my masks before February 28th. Your statement does not apply to my order.

Same experience on the N95 masks ordered in February after a couple of emails to get status decided to wait a bit longer due to covid now in August being told by MATT I cannot cancel and can't get a refund,this is a B.S company and I'm going to check on a class action lawsuit.

scammer website, purchased N95 mask since Feb，12th，I connect with them both phone call and email，Rude service once they cut down my phone. I have voice record with their staff. they even change their site policy ，No cancellation and No refundable over 5month so far.

骗子网站我的口罩下单了近6个月还没有寄出来，希望有人能去法院起诉他

The wrong product was shipped to me and they won’t return my phone calls. I would not recommend this supplier They don’t answer the phone

Took too long sending it back if I ever get it

EIO took my money on 3 12 2020 for masks and never sent them. I wrote to them monthly to inquire about status of order. They used excuse 3M required additional information to fill orders so I filled out the info sheet. Told on 7 7 2020 I would be sent the masks no masks arrived. Now the company via email from Matt T denies refunds are available to customers yet they represented (and i have screen prints) the buyer could get a refund minus 10% cancellation fee. The policy moves like the wind. They will not send masks and will not refund. They find it legal to take your money and not fulfill the order. They are listed on Amazon as well as their own site. Concerning Amazon and 3M does business with a company who takes money from consumers with no intention to fill order. To take advantage of consumers in a time of COVID 19 for use to avoid the disease is disgusting.