eheat, inc.Reviews of eheat.com

** update** They did finally send a replacement. I will review after we use it We ordered a heater. It never came. Fedex claimed they delivered it on 4/7. We have Ring cameras, it showed no delivery. When I chatted with eheat, the guy told me to wait 2 more days after Fedex marked it delivered because sometimes they mark it before they actually deliver it. Wow, really? I waited, no heater. I don't have close neighbors,my house number is clearly marked. On 4/12 eheat filed a lost pkg claim with Fedex, who still hasn't answered them. Even though they said it would be 14 days at the most. I sent screen shots of my Ring footage. Eheat still hasen't sent me a replacement, but they DID take my money. They claim they have to wait and see what Fedex's findings are. Worst customer service ever. They should have sent me a heater. I offered to have them deliver another one signature required, nope, they have to wait for Fedex. If they make this right, I will update.

And everything seems to be like everywhere else. But I still have an unusually positive impression. Thank you very much for everything.

Incredibly well organised workflow and instant assistance! I couldnt ask more as a customer.

eheat works well as secondary source. do not expect it to provide primary heat.

While we received the heaters too late last year to put them to use, we have had a chance to use them this year. We had our handyman install both heaters, so that we could achieve a seamless. They look great. In terms of heat, they push out quite a bit, but maybe not as much as a fan heater. That said, we are happy with the product. 4 stars.

Purchased property with 4 wall heaters in it. The bathroom heater doesn't work. Purchased in 2017. Warrantee covering with me paying shipping to have repair done. Meanwhile, cold bathroom. Hope other wall heaters continue to work well.

I am a new customer, and had called your 800 no. with questions about the Envi High-Efficiency Whole Room 120v Plug-in Electric Wall Heater-2nd Generation (HH3012T), after I had 'Googleed" baseboard heaters. I liked the slim low-profile and the more contemporary design Customer Service rep/salesman 'Steven' was courteous and helpful. He answered all of my questions but needed to put me on-hold a couple of times to consult with your product experts, and that was fine. He may not be as knowledgeable about the products himself, since he is on the Customer Service desk. In any case, I am giving him a 'GREAT' rating nonetheless. I ordered two (2) heaters, and am looking forward to receiving them soon. THANK YOU !

The website does not show the dimensions of the wall heaters. I called and got the dimensions and while the person I spoke with was helpful, he seemed uninterested.