Belén C.
Me encantó
Me encantó! Gracias por tan magnifica propuesta, desde Colombia les auguro mucho éxito.

We help Amazon sellers with a wide range of challenges from account and ASIN suspensions to ongoing account management, advertising, brand IP enforcement, buying/selling a business and more. As the largest and most experienced consultancy in this space, we have helped thousands of sellers resolve tricky issues and keep their accounts clean. Our founder, Cynthia Stine, has written two books about Amazon which each won international book awards, and publishes a popular blog. She speaks regularly at retail and Amazon-focused conferences about how to avoid problems with Amazon and acts as an expert witness in cases involving selling on Amazon.
eGrowth Partners (egrowthpartners.com) has 132 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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132 approved reviews, newest moderated first
Belén C.
Me encantó! Gracias por tan magnifica propuesta, desde Colombia les auguro mucho éxito.
Jackson
I’ve worked with two different companies over the years for separate Amazon account health issues, and my experience with eGrowth Partners was by far the best. Their team was professional, knowledgeable, and genuinely helpful. They were quick to respond, easy to communicate with, and clearly cared about the outcome. It was evident that they truly understand how to navigate communication with Amazon for the most effective results. The owner, Dan, went above and beyond to make part of my experience right — which spoke volumes about his integrity and how he runs his business. In a few words: morally sound business practices. Moving forward, I’ll be working exclusively with eGrowth Partners for any Amazon-related issues.
shawn N.
Let’s start with Cynthia Stine’s contract—one you’re forced to sign before service and when paying at least $2,500. This one requirement alone should be a glaring red flag that this company does not operate with integrity. What legitimate business demands customers sign such an agreement before providing any service? It’s nothing more than an intimidation tactic, not a legally binding safeguard for them. If you’re reading these reviews after realizing you’ve been misled and have already handed over $2,500, don’t panic. This contract does not prevent you from filing a chargeback with your bank. It’s just a scare tactic designed to make you believe you have no options. In reality, contracts that unfairly limit consumer rights are often unenforceable in court. If you were deceived, you absolutely have the right to dispute the charge. I strongly urge anyone seeking help to stay far away from this group. Cynthia Stine will say whatever it takes to get you to sign her contract and pay $2,500. From the very beginning, it was clear I had been misled. And when I tried to reach out to Cynthia about the issues, she was suddenly “unavailable” due to getting COVID—a convenient excuse to avoid taking responsibility. There’s no doubt Cynthia or a member of her team will try to refute this review. But before believing their response, trust your instincts—ask yourself, when have you ever been asked to sign a contract like this? If you’ve already signed and regret it, call your bank immediately to start the charge back process. It may take a few months, but you can recover your money. Don’t let their intimidation stop you from taking action. As expected Cynthia had to rebuff my review and it comes to no surprise that even in that she is dishonest--Cynthia you knew from the first phone call I had (and I guess that was the only)another consultant who had worked with me--you even suggested I try and get some of my money back from him which now I find very ironic--Also, I spoke to Amazon regarding this DNR thing and not one person after asking many knew what that was in reference to because--there is no DNR status (at least that Amazon knows of) and my account NEVER changed status as you claimed but enough of this it is a waste of my time--I only want to warn other people before they end up being scammed as I was
Response from eGrowth PartnersMar 12, 2025
Shawn Neer discontinued our services before we could finish her account reinstatement. She was banned for selling a thrift store item with no receipt as new on Amazon. This would be a tricky case for anyone in our profession, and we had succeeded in getting the “do not reinstate“ removed from her account annotations within a few days of being hired. A path was now open for her appeal to be submitted. We were baffled by her angry response to our good news. Until that point, we were unaware that she was also working with a competitor of ours - one who had failed to reinstate her and who had suggested she reach out to us - who was winding her up against us for unknown reasons. It appeared to us that the strategy was to hire us to get the DNR removed, and then to contest our fees and continue working with our competitor on the rest of the reinstatement. This the first time we’ve experienced a puppeteer in the background of a client issue. We invite our clients, prospects and colleagues to talk to us about your concerns. We are very transparent about our terms of service. You can also talk to the tens of thousands of sellers we have reinstated over the past 10 years.
Alexandra W.
Why this team doesn't have 5+++++ stars I'll never know!! BEYOND, BEYOND amazing service in getting our Amazon account reinstated. Our team was dedicated and thorough from Day 1. They emailed us nearly daily to keep us in the loop, request additional information, and ask questions about things they found in our Amazon account. We hired them after firing our first reinstatement team with another company and the difference we saw between the two services was quite literally night and day. From our initial call with Cynthia to the appeal written, submitted and Amazon's approval took about 3 weeks (including the July 4th holiday in between). We took our time with one very detailed appeal, and it was approved by Amazon *hours* after submitting. Our case was quite complicated but the team got in, dove deep, and was just so thorough as mentioned before. We are a 7-figure business so as you can imagine, this was a very stressful time for us. However, we felt so safe in the hands of our direct consultant Rowena + team. I really can't sing their praises high enough. Thank you for your work and dedication!! Will recommend you to everyone we know.
Alina M.
Professional and helpful.
Adam F.
Happy from the outcome Very professional work
Aaron
Last summer I paid to get an ASIN reinstated. After the evaluation I decided not to go through with the appeal. Then, this month I had another one that was more important. I was allowed to credit the appeal part of the fee to this ASIN and pay just for the evaluation phase, which was great. They probably didn't have to do that, but it was good customer service and certainly generated my good will. The actual process went smoothly. It took three submissions to finally figure out what Amazon wanted to hear, but in a few days everything was better.
Oleg K.
I haven't received any services , Refund issued. Guys did a great job