Jim D.
The automated string winding feature in…
The automated string winding feature in the EGO trimmer is too complicated. Don't believe the promotional video that shows how "easy" it is! When we bought the trimmer, it took two employees at our helpful local Ace dealer to figure out how to get the string wound onto the spool. Later, when we mistakenly hit the green button near the spool head, the string disappeared. The spool cap is nearly impossible to remove, and we again had to return the trimmer to Ace for help retrieving the string. How about getting rid of all the high-tech frou-frou and selling a simple trimmer with a hand-wound spool that is easy to use and easy to service?



