EGOReviews of egopowerplus.com

Bought a rapid load trimmer June 2024. The head stopped working Sep 2024. I used the trimmer 3 times. I was told that I am 6 days past the warranty. I get the 90 day trimmer head warranty, but they could’ve worked with me a little. A waste of 200.00. I will not buy ego products again.

My EGO edge trimmer flammed out last April 2024. I called them, sent pictures and the sent me a return authorization immediately. However with many promises and lots of phone calls and emails from me, they did not ship a return unit till end of June. I used the replaced unit immediately and was worried as it only ran for a small time, needed to rest and then worked again. This happened twice. Today it would not work at all. Since I have other EGO products I tested the battery to assure it was charged and working, it was. Called EGO and was informed that replacement units have no warranty on them....not a fan!

My multi head power tool stopped working. EGO told me to take it to Lowe’s with a battery and one of the tools. I dropped off my power head, the edging tool, and a battery. They called and said it could not be fixed. They were sending a replacement to my house ant the edger and battery would be returned to the Lowe’s. I got the new power tool in the mail. I went to Lowe’s to get the battery and tool. They only had the battery and the edging tool disappeared. EGO escalated the report to a Supervisor and no one has got back to me and it’s been 4 months since my tool stopped working. I have spoke with EGO at least 4 or 5 times and they say they’ll call back and never do. BE CAREFUL!!! You’ve been warned.

I bought an ego mower and string trimmer several years ago. Both stopped working this year. I got them both replaced under warranty. It took 3 months to get the lawn mower and one month later it developed the same problem (blade stops when in grass, even short grass). Don't buy EGO products, their quality has gone down yet their price has gone up. Terrible products.

Tondeuse achetée il y a 3 ans, au bout de 6 ois déjà galère de batterie, et depuis elle s’éteint toute les 30secondes, vivement la mécanique au prix d'une batterie!

I hate this lawn mower. It cuts so uneven. Misses grass all together. I called The Ego customer service to ask for help and they told me I might need to upgrade my blade, mind you this was a brand new lawnmower, so we decided to upgrade it to a mulching blade still have problems with it. Call customer service they told me I should make sure that I am not lifting up on the lawnmower as I cut it that I should make sure my knuckles are pointing down, not up. I brought it in to have it looked at under warranty and the guy said there's nothing they could do, these lawnmowers really are made to cut grass every other day, In other words don't let it get long at all. I am extremely unhappy as we spent over $500 for this lawnmower and to me it is a huge disappointment.

I bought an EGO self propelled mower at $599 and after a year it broke. First call to EGO they stated a new mower would be shipped to me then three hours later I received a phone call from EGO stating to take it to Lowe's and that they would replace the mower. Took it to Lowe's only to be told that EGO lies to all there customers and Lowe's sent it out for repair and the EGO certified repair company only comes once every two weeks. Now after a month of waiting I tried to contact the repair company only to be told someone would call me back and no one has contacted me so I contacted EGO customer service again and they told me that I would be contacted within five days. So here I sit in the middle of summer and over a month with no mower. Although I like the products there warranty is the worst. DO NOT buy. They only replace the units if it was purchased less than 30 days. Update: Got my mower back after 30 days only to have to pay $20.00 to get it back because the repair cost exceeded the authorized amount that EGO approved.

a 2 year old lawnmower with a rear end that is shot. I called to get it fixed, the ONLY AUTHORIZED repair place in ALL of NE FL and SE GA is ACE Hardware in Yulee, FL. I was told 3-4 weeks turnaround time. The rain this season in the SE is incredible. I am mowing every 3-4 days and have the mower set at "7" the highest setting and it takes at least half of the blade of grass off (that's the growth rate) of the grass. So how do I let my lawn go for 3-4 weeks w/o mowing it? (HOA will be amused) so I am left to PAY FOR A LAWN SERVICE TO MOW FOR ME SO I CAN GET FREE WARRANTY WORK. What's the sense of having a warranty in the first place? 500.00 for a mower that is dead and another 160.00 plus for 4 weeks to a lawn service. to get it repaired. NEVER ANYTHING AGAIN WITH EGO OR LOWES