EGOReviews of egopowerplus.com

I wish I wouldn’t spend my heart and money on this. I did it for my health to get away from the gas. I’ve had nothing but problems. My battery doesn’t work. Customer service is terrible. I’m throwing the equipment away and going back to gas. Don’t waste your money.

I regret spending $500,000 on this company’s products. The equipment failed far too soon, and when I reached out for support, they offered no real help. Instead, they expected me to spend even more money on expensive replacements. The customer service was useless—just excuses and no solutions. After wasting time and money, I realized this was a terrible investment. Thankfully, the organization tagged in my bio came to my rescue and helped me recover my funds. Save yourself the headache and avoid this company. Their products don’t last, and their support is a joke.

MACHINE TOUT COMPTE FAIT DE GRANDE SURFACE (avec un effet pub dans les magasin) QUALITE DES PLASTIC PRISE EN MAIN ECT. DUREE DE VIE DE BATTERIE A PEINE 2 ANS AVEC 4HA AU PRIX DES BATTERIE CELA DUR A ACCEPTEE A SES CONDITION ACHETEE BOSCH. METABO ECT VAUX MIEUX

Tout simplement honteux de vendre du matériel à ce tarif. Batterie de 7.5 AH HS au bout d'à peine 30 charge. Ryobi fait presque mieux pour 3 fois moins cher.

If I could give it 0 stars I would. Poor excuse of a boutique. I placed an order 3 weeks prior to Valentine’s Day, for 2 weeks my package did not move, I reached out requesting a refund, was informed I could not be given one and I kept getting updates on the package whereabouts instead of addressing my refund. I explained I did not want the clothes anymore, and their only response was “we will update you on what the courier set”. They have a cheap, poor shopping experience but their clothes are priced for a type of place that should offer some type of experience. After all they charge $20 per shirt. I would not recommend, find the cute top elsewhere because you won’t get it on time from here. It’s been 2 weeks since my package was duppposed to be delivered, still not here,shein WOULD NEVER

This company is the worst. Batteries are sooo bad. I have had 4 die on me and two they did not replace because I copuld not provide the receipt even though the side of the battery has the date manufactured on it. I ended up having to throw them away. At 650 dollars a pop I would expect them to last longer than a year. Every time I call their support is terrible. Buy any other power tools. GreenWorks. Craftman, Ryobi....No way they are worse than these tools.

STAY AWAY FROM THIS COMPANY!!!!!!!!!! I would NEVER recommend anyone to purchase an EGO product. They are overpriced and there is virtually NO CUSTOMER SERVICE to speak of. I was told that they would replace the unit and come to pick up the other machine. No one contacted me so I contacted EGO. At that time I was told that I had to bring it 1 hour 18 minutes from my home for service. That means I need to rent a trailer, drive 60 miles away, come home, have the unit repaired, rent a trailer again, drive another 60 miles to and from the service location. All at MY EXPENSE. I have read the reviews on Trust Pilot. Your poor service is all over that site. I don't know how you people stay in business. If I hear of ANYONE even thinking of purchasing an EGO product, I will do everything in my power to steer them in another direction and EGO is overprice and the so-called Warranty is not worth the paper it is printed on. ONE OF THE WORST PURCHASES I HAVE EVER MADE!!!!!!!!!!!!!!!!!!!!!! If I could give it 0 stars I would.

I purchased an EGO SNT2410 snowblower 11/30/23. We had very little snow last winter and I didn’t get a chance to use it until December 2024. I had snow clogging up in the left auger. I cleaned it out and chalked it up to packing snow. I used it 3 days ago in powder snow and had the same clogging problem. Upon inspection I noticed that the left auger was jammed right into the wall of the bucket and stuck against the bolt which holds the skid plate in place. I called Rona Canada, where I bought it which is a similar retailer like Lowe’s in the U.S.. Rona referred me to EGO customer service since it was over a year old even though it was like new and only used twice. This is where everything went downhill. EGO customer service wanted me to bring the heavy blower to a third party service centre 50kms from where I live. I called the service centre and they asked for pics. They promptly called me back saying the factory installed my augers backwards and to call EGO back for a replacement blower. I called EGO back. After many calls with pics and video sent I was told they can send me new augers which I can install myself or I can rent a UHaul at my expense and bring it to a service centre. This company screwed up the assembly of their equipment and they want the customer to fix it. This is totally unbelievable! I do not recommend anyone buying any of their products because if you have an issue they will not stand behind their products!