EGOReviews of egopowerplus.com

I have had two different Ego products that needed service under warranty. The closest warranty service center is more than 60 miles away. Additionally, when you contact the only 2 service centers in a 150 mile radius, they both say that they won't be able to even look at my lawnmower for 2 months. Summer will be over and I won't need a lawnmower by then. The absolute worst customer service for an expensive product that I have ever received. Additionally, the customer service reps are just plain rude. What a complete waste of money.

Bonjour à tous et même a ego avec une minuscule ! Je ne vais pas vous détailler mon matériel ego et mon mécontentement semblable aux vôtres. Mais 561 avis et 73% avec une étoile ! Il doit y avoir un moyen de réagir juridiquement contre cette société de marque EGO scandaleuse ... Qu'en pensez vous ? L'union fait la force

Worst customer service and products out there! Weedeater/trimmer won't load the string. Called customer service twice and just got a run around both times. Finally told me to take it back to Lowes who said they would send it back to Ego for a $100.00 service fee and possible more charges according to what's wrong with it. They would not even answer a simple question concerning the probable cause could be. Beware when purchasing this product!

LM2156SP Cutting Saint Augustine grass in Florida. Ok if you like cutting your entire lawn twice on mow day to look nice. I have normally cut once a week for 30 years in Florida. Plan on cutting every 3-4 days with this mower. Tried all the blade combinations. Just not good. Bad purchase for me. I’m out $700.

Good equipment very poor customer service. I bought a weed eater with battery and charger. Used it for a few weeks towards the fall. Put it up for the winter. Tried to recharge the battery for the first use in spring. NO GOOD! Tried getting it replaced. “You didn’t include a copy of your receipt with the battery registration!” “It is with the registration for the weed eater. Can’t you look it up there?” “No, you’re supposed to include it.” “But you could look it up if I gave you the serial number for the weed eater?” “We don’t do that.” “I’ll tell something else you won’t be doing.” “What’s that sir?” “Having me or anyone else I know from buying anything from you!” So I went to Temu and got a battery for about 1/3 the price with a one year warranty. I should have checked reviews but didn’t think Lowe’s would handle a product with such poor customer support.

Terrible scripted customer service. They have no intention of addressing customer service regarding ordering. Beware. I will not purchase from them or recommend them after today's experience.

Worse than usless customer service . My mower died after just 4 mows and these clowns wanted me to drive 4 hours to deliver it to a repair shop . But this “ repair shop wouldn’t be repairing it but simply couriering it back to ego . When I asked why if a courier could come to there “ no repair “ repair shop why couldn’t it dime to my house and pick the dead mower up . At that point they decided ignore me completely . I’m now going to bundle all my ego tools up and return to the retailer for a full refund . I refuse to deal with business with such crap customer service

I will never recommend this product line or system. I have had the mower for 3 years. Due to them managing battery life/power, the mower does not create enough lift to pick up leaves, wet grass, and other debris in the lawn. It also fails epically in wet grass. Toro has done a better job. I will never not have a gas powered mower ever again.