EGOReviews of egopowerplus.com

J’ai acheté à l’été 2024 la tondeuse ego avec une batterie supplémentaire, après la première été j’aurais dit que j’étais relativement satisfait de mon achat, il me fallait un peu plus que deux batteries pour faire mon terrain, ceci étant dit je ne perdais pas de temps puisque je mettais ma première batterie sur le chargeur lorsque je passais a la deuxieme et j’avais bien plus d’énergie que j’avais besoin lorsque je la remettais pour les dernieres minutes. Cette année, mes deux batteries ont facilement perdu le quart de leur endurance, j’ai besoin de plus de 4 batteries pour faire le meme travail que l’année precedent, une des deux batteries ne charge plus a 100% et elle s’eteint lorsqu’il reste deux barres sur 5. Le plus frustrant c’est que je dois arreter environ 1h en plein milieu de la job pour recharger, parce que quand je finis ma 2e batterie la premiere qui est sur le chargeur est à peine a 40%. La tondeuse n’est pas particulièrement puissante mais pour vrai ça va. Mais a 400$ la batterie je m’attendrais a ce qu’elle me donne un rendement adéquat plus qu’une seule saison. pour un ensemble de 1000 $ (tondeuse + batterie supplémentaire) je trouve que pour ce qui est d’en avoir pour son argent… on est tres loin du compte

STAY AWAY! 4 years ago I sold off all my gas powerred equipment and bought pretty much the entire EGO line, that included 5 batteries and two chargers.The tools work fine so far, but the batteries are terrible. EGO says they are good for 1000 charges, I'm around the 200 level now and four of the five batties will not hold a charge. Called EGO and was told "Sorry, but our warranty is only good for 3 years". It would cost $1300 at Lowes to replace them, It is cheaper for me to buy to buy a whole new product line which includes the batteries!

Brought an Ego lawnmower and snowblower. I thought it would be a nice environmental impact. But after a couple of years they are destined for the landfill. The batteries are the worst on the market. The people at Ego should learn that being the most expensive battery doesn't make you the best. I have two 7.5 batteries and can't get the lawn mower running for more that 20 minutes. Customer service is not existent. I have used other products like Dewalt for over a decade without battery problems. Ego batteries are garbage and are destined for landfills very early.

My 4.0mah battery has died not even a year aster purchase and only about 16 charge cycles. Numerous emails sent and nothing received back. I will be taking my complaint further

I bought an Ego lawn mower.. Very poor customer service. I called 5 times. Two times the reps spoke poor English. Two times very unhelpful. Finally, the last time, the rep was helpful. No tech knowledge.

I bought my first Ego hedge trimmer and the battery didn’t work out the box, luckily I returned it with another new box. Bought a snow thrower second time around and charged the battery twice at best. The whole charger and battery doesn’t work. Cheap products. Would never buy a EGO system again. The whole process on the customer troubleshoot support is ridiculous. You tell them what’s going on and they think you’re an idiot who has no understanding of plugging the system in. I get better response from ChatGPT.

Leaf blower died after 2.5 months. Getting a warranty replacement, still not yet recieved, has been a royal pain. Several calls, with need to prove proof of purcase after product was registeted, and failure to ship the replacement blower after confirmed warranty authoruzation. Stay away from EGO.

My chainsaw quit working called customer yrs it’s under warranty problem only service center close to me Is 50-60 miles away what a joke this company is do not bye this brand