EGOReviews of egopowerplus.com

I purchased a EGO Power Station item #2546191 - $1099.00 on 06/19/25 from Lowe's. Contacted EGO Power+ about Bluetooth & Wifi not working and was told it was no longer supported.  Tried to return it and was told I needed a RA from EGO. EGO does not issue RAs therefore EGO does not warrant their products and is guilty of consumer fraud. I believe the only solution to the issue is a Civil Consumer Fraud Class Action Lawsuit. Please provide you contact information to 937-399-4724 if you would like to join the claim.

Ego 1903 lawn mower 4 months and will not start,took to the local agent for repair and it's a safety switch in handle, tried saying been to rough with handle, agent had mower 2 weeks when I got mower home fault still exists, Ego now want me to take back to agent but mower is not fit for use, you tube full of videos with mowers having same fault...cheap plastic mower ,with very poor back up warranty service, how does building crap becoming economical and good for the environment . Stay with AA good solid petrol mower which lasts 20 years and not 4 months

Awful batteries! do not get involved with this awful brand. Their batteries that cost hundreds of $ die in 2 - 2.5 years and then the customer service refuses to do anything about it! Do not waste your money! I am extremely disappointing. There should be a law against this!

Battery lasts 3 yrs & will no longer charge. Customer service is deplorable, endless emails (asking for feedback when an issue is not yet resolved), calls that go nowhere, and Supervisors in “meetings”. Stay away!

My son gave me a blower, battery and charger for xmas 2021 for $193.77. Since online batteries reported to last ten years-purchased two more tools: chain saw and trimmer. The moment the battery warranty expired-battery gave up. Now have three tools worthless without a battery. Called EGO customer service twice - told me to kick rocks. 2025 battery costs $199 before tax-EGO will not stand behind their product or even give price break on a new battery-because that would cut into their gigantic profit margin. Will never purchase again. Go electric instead.

We purchase the power washer apr 27,2025, the unit came with faulty part, we created the warranty case with ego customer service may 13.2025, we drop the unit at service location, since that day we have been over the phone I don’t even know how many times and no part replacement no new unit has been sent although customer service manager Nikki said it’s only gonna take 5-10 business days, so whatever they told you over the phone or in emails is not true … the unit is about 1100$ no money no unit …

After two years or less my battery is defective won't run for more than ten minutes turns red, put on charger it lights turn red, always jumps to two bars of charge. Contacted Ego, they play a game and don't honor the warranty which was registered. A new battery cost $439. On top of $599. of mower. I will ill not buy Ego again.

Poorest mower I have owned in 50 years. Side chute throws clumps, mulching deposits clumps, bagging deposits ribbons of grass in the wheel tracks. You have to blow the lawn every cut to remove grass ribbons. The only way to avoid having to blow the lawn is to cut using a 12' width. Does not lift the grass well, anything other than a max height level 6 cut causes the blade to seize. Wish I had my 7 year old Toro back! EGO told me I could take it in for a checkup but the shop said it would be a month after drop off before they could even look at it.