EGOReviews of egopowerplus.com

Seems I have the same problem as everyone else. Bad battery after 8 months, nightmare to get replaced. Very aggravating and frustrating. A year and a half, my chainsaw quit working. They tried to aggravate me to the point of giving up. Ask the same questions repeatedly, nonsense like was the saw fully assembled, how well built is the shop my tools are stored in, am I using a compatible battery, just total nonsense. Then she informed me there will be a 50 dollar deposit to leave it at the repair shop. Twilight zone stuff here. Why would anyone leave a 400 dollar battery, a charger, and the tool, but worry about 50 bucks? The battery alone should be plenty of deposit. This company is pure garbage. Very short lived products. If you enjoy a good exercise in futility, this is the company for you.

Avoid EGO Power+ Tools – Unreliable Batteries and Terrible Support I switched from petrol to EGO battery tools, thinking it would be a great upgrade. Huge mistake. I'm now on my third battery – they don't degrade slowly, they just suddenly die without warning, bricking all your equipment. The warranty replacement process is a nightmare: 4–6 weeks of waiting, during which everything is unusable because it all relies on the same expensive batteries. At $500–$600 each, buying a backup isn't realistic for most people. If you're considering switching to battery-powered garden tools, do NOT choose EGO. It's an overpriced, unreliable system that leaves you frustrated and with a jungle for a yard.

I have had 2 EGO batteries go bad this year. Do not buy EGO products.

As other customers mentioned here, their customer service is very poor and they do not fulfill their warranty commitments. Expensive products with no support and warranty!

I'm so disappointed. The tools are fantastic and work so well, but I always feel, the measure of a good company is the quality of its support and Ego support in the UK is non existent. A handle for my multitool has snapped. For four months now I've been trying to find a way to resolve this and it's impossible. It's made me exceptionally wary about buying any more Ego tools

When it breaks, getting the company to honor their warranty is nearly impossible. They hang up on me when I call!

Not helpful Snowblower batteries are broken after 1 year . I'm still waiting they send me new batteries

My battery charger went bust after a resasonable short time. Instead of offering me a replacement they were rude and told me to buy a new charger. Ridicolous bad customer service.