EGOReviews of egopowerplus.com

Bearing seat on trimmer worn first time a new head was required. Impossible to get parts, install and fix are useless. Total tools can't get parts, mower ship can't get parts, total failure of customer service stay away. Been ongoing for a month

Had 2 batteries, first one broke down after 10 months the 2nd one right before its warranty ended, comical.

Stay with gas, battery goes out right when the warranty go out! Almost like it's planned that way!

I purchased 3 EGO products, Mower, Trimmer and Blower, plus 3 batteries. Total cost over $3000 in Australia. The worst decision of my life. The battery capacity dropped off considerably after 2 1/2 years and the moment the 3 year battery warranty expired, the batteries started totally failing one by one. I contacted EGO and discussed, that I had purchased what I thought was a premium quality product and as such was reasonably happy to have paid a premium price. It is fair and reasonable to expect the EGO batteries to last more than a couple of years before significant performance deterioration as EGO promotes their battery life as 6 to 7 years under normal use. EGO said they were aware of some battery problems, but were not prepared to enter into discussion with my circumstances.

Hands-down the worst Customer Service experience I’ve ever had! It’s bad enough the product breaks down within a year but then they send you a new email every day asking you a question then every other day they ask you the same question they’ve already asked you and ask you to reply again they tell you the serial numbers are wrong even if you send them a photograph of them. They are absolute and complete frauds and idiots. Don’t buy their junk product.

Worst product I’ve ever owned .

My sons bought me a EZ Snowblower 4 years ago, it has a 56-volt battery and 7.5 AH. It performed well for 3 years. Year 4 I began having issues and it was diagnosed as a battery problem and was told I need new batteries! I researched the batteries, and the best price was $800.00 for two new ones. I then noticed I could purchase a new machine, 2 new batteries and a charger for $750.00. That makes no sense that a brand-new unit with all the accessories costs less than 2 new batteries. I called customer service and was told "I can't help you with that do you have any other questions"! Never again will I buy EGO products. What a rip off!!!!

Everything works great when it works. Batteries go red after 1 minute of snow blowing, have to take out, let rest like 2 minutes, put back in, and maybe get another 1 minute of snow blowing. For the price point of replacement batteries, I'll just sell my tools and go back to gas equipment. I always knew electric would be a waste of money but thought why not for a 3 battery warranty at the time. Stay far away until electric technology gets better and most importantly cheaper. I'm not spending $10,000 every 5 years in New batteries when gas will last 50 years if well maintained.