EGOHOMEReviews of egohome.com

The mattress is as explained, the price is right and it came before it was promised. We have enjoyed sleeping on a fine mattress. Thank you.

I experienced fast shipping, quality product, fast customer service. Would definitely purchase from this company again.

Wonderful mattress no more body aches would definitely recommend!

My full experience of 1st seeing Instagram ads, then positive YouTube reviews, quality of materials in comparison with other top mattress brands, and the cost sold me! Not only did it check all the boxes as a new mattress, but the fast shipping made it even better! The mattress looks and feels cooler than a polar bear's toenail! I'm already telling friends about it because the way our early to mid 40's backs feel, a quality mattress is foundational to great relaxation!

The purchase process was super easy online! I also called customer support with a couple questions and they were answered quickly and competently. Shipping was smooth and super fast! This mattress is by far the most comfortable one I have ever slept on and at half the price of some of others that I’ve had, it’s a win win!

Very comfortable and just the right firmness!

Good quality for the price

I purchased an EGO mattress specifically because it advertised a 100-night trial, which gave me confidence that I could return it if it didn’t work out. The mattress was delivered on Friday, and by Monday I contacted customer service because it was extremely uncomfortable and I wanted to initiate a return under the trial. Instead of honoring the trial policy, customer support repeatedly tried to push the situation into a “warranty evaluation” process that requires photos and defect verification. I made it very clear that I am not claiming a defect, I simply want to return the mattress under the trial they advertise. This has resulted in multiple back-and-forth emails with no actual return instructions provided. It feels like they are intentionally creating hurdles to avoid honoring the trial period they use as a selling point. If you are considering this mattress because of the “risk-free trial,” be aware that returning it may not be as straightforward as advertised. I’m still waiting for them to provide the proper return process. Per this review response they say they have requested photos and don’t receive a response. This is not true. They wanted photos with a broom and multiple measurements for the warranty. I’m not requesting the warranty. I’m requesting a refund under the advertised 100 day trial.