Evergreen Credit UnionReviews of egcu.org

I’m new to Evergreen Credit Union, I could not be happier to be part of this wonderful financial institution!

I was experiencing some issues with your on online portal and so I went into the Windham office and Jennel Berry was amazing she figured out what the problem was and fixed it and had me out the door in no time.

Paul helped me with a question I had about CDs. Friendly and efficient. Very much appreciated!

Today I had one of the best customer service experiences ever at EGCU. It was found my debit card had been compromised and needed to be replaced. I went to the credit union on Broadway in South Portland and as I stood there waiting for a new card I had a great conversation with both the teller working on my issue and another who was waiting for customers. Both were so professional, courteous, and genuinely kind. Not because that's their job but because they sincerely cared and it was apparent. Later at home I had to make a call back to the CU due to an issue updating a site with recurring billing using the new card. I experienced exactly the same level of attention and caring. There came a point where I was so overwhelmed and moved by this I asked who to reach out to there so I could be sure they received my gratitude. I have been a loyal EGCU customer for over 20 years. If anyone asked me to recommend a place to do their banking EGCU is unmatched. When I dealt with staff today I wasn't being waited on at a business. I felt like I was part of a family. Kudos to Evergreen Credit Union for providing stellar customer service and showing just how much they care about their patrons!

Chelsey was very helpful and clear. There where no surprises in regard to documents needed. A very efficient process

As a first time loaner it was made very easy and enjoyable.

I financed my new vehicle and had an amazingly easy experience. Isaiah made the process easy... thanks so much!!

Chealsy was amazing and very helpful Very happy with the whole experience