Evergreen Credit UnionEvergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Jake M.
What made my experience great was working with Chelsey Cargen. I was in a bad spot where I needed a new vehicle asap and my income was tricky to nail down for loan approval. Out of the three different loan officers I worked with, Chelsey was by far the most attentive and personal to work with. She helped me get back on the road. I would not work with anyone except her for financing.
customer
Chelsey was truly amazing. She made the purchase of my first vehicle absolutely flawless. As this was the first time I've purchased a vehicle it was also the first time I've been in need of an auto loan. Evergreen's lending dept. was so quick responding to my inquiry on a SUNDAY (I work in banking so that makes me even more impressed) and then Chelsey was with me every step of the way and when she was out of the office, Heidi covered for her stupendously. Everything was so amazing I even ended up giving my car dealer Chelsey's business card as he was impressed with how quickly things had come together and with the rates Evergreen was offering.
Response from Evergreen Credit UnionSep 25, 2023
Hi Chelsea, Thank you for your kind words and leaving a review! Our team is always here to help you get to where you need to go. Best, Emma P. Evergreen Credit Union
customer
Not only was my recent auto loan a smooth and speedy experience, I was in constant contact with a banking professional via email, who sent me my loan documents electronically. I was able to docusign them from my phone and I picked up the check for my vehicle purchase the very next day.
Response from Evergreen Credit UnionSep 7, 2023
Good morning, Thank you for letting us know about your Riverside Evergreen experience! We're so glad the team was able to help you with your vehicle loan. Best, Emma P. Evergreen Credit Union
customer
Very knowledgeable customer service people.
Response from Evergreen Credit UnionSep 7, 2023
Good morning, Thank you for leaving a review! We're proud to serve you with the best member service we can provide. Best, Emma P. Evergreen Credit Union
customer
I tried to add an outside banking source and the website stated that a transfer was made for a specific amount and to confirm the amount; however, the transfer was not made.
Response from Evergreen Credit UnionSep 6, 2023
Hi Katie, We're sorry to hear about your experience. If processing issues are persisting, our AVP of Member Experience, Paul, can help you and answer any additional questions you have. If you'd like, you can call him at (207) 221-5000 ext. 1371. We look forward to hearing from you. Best, Emma P. Evergreen Credit Union
customer
From the start to the finish, no hassle, easy, fast. One of the best experiences with a banking institution I have ever had. I would highly recommend Evergreen CU. ie, I got a RV loan, the process was done in 2 days with check in hand. WOW like I said no hassle, easy, fast. Thank you Evergreen CU
Response from Evergreen Credit UnionAug 30, 2023
Hello, Thank you for your review! We're glad to hear your RV loan process was quick and easy. Enjoy your upcoming adventures! Best, Ed B. Evergreen Credit Union
Begad K.
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customer
Abbie was very helpful
Response from Evergreen Credit UnionAug 21, 2023
Hi there, We're happy to hear that Abbie was helpful during your experience! Thank you for leaving a review. Best, Emma P. Evergreen Credit Union
