Evergreen Credit UnionEvergreen CU is one of the largest credit unions in Maine, with over $667 million in assets and serving over 33,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.Join EvergreenAbout UsContact Us
Evergreen Credit Union (egcu.org) has 389 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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customer
Judy Brochu was extremely helpful and worked with me to provide the information that I needed even when we needed to format the information in a couple of different ways.
Response from Evergreen Credit UnionDec 26, 2023
Thank you for sharing your experience with us! We're glad Judy was able to help you.
Linda C.
Excellent Customer Service
Response from Evergreen Credit UnionJan 9, 2024
Thank you very much! We're happy to serve you. Best, Emma Evergreen CU
Bob S.
Amanda and Judy did an amazing job helping us get the information we needed regarding our bill pay issue with our CC company! Thanks so much! Bob Stanhope
Response from Evergreen Credit UnionJan 9, 2024
We're glad Amanda and Judy were able to help you! Thank you for leaving a review, Bob. Best, Emma Evergreen CU
Jeanne R.
I have always received excellent customer service and pleasant people helping me. I’ve been banking with Evergreen Credit Union since I started working as a teenager and have always been happy with their service.
Response from Evergreen Credit UnionJan 9, 2024
Thank you for leaving a review, Jeanne! We're with you every step of the way. Best, Emma Evergreen CU
Daria
Rebecca solved my problem quickly and easily. Thank you Rebecca!
Response from Evergreen Credit UnionJan 9, 2024
Daria, thank you for sharing your experience with us! We're glad Rebecca was able to help you. Best, Emma Evergreen CU
Mark D R.
I was trying to make my 1st credit card payment. Social Secuerity had changed the date I received my money without telling me. So...I was late paying my cc bill. Got socked with a $25 late charge. I called and spoke with Rebcca in CS in sort of a lather. She was extremely helpful. She took control of the situation. Helped me pay my bill, removed the late fee. Told me how to pay my bill in the interim, and when Social Security decides to figure itself out she will walk me through setting up EFT to pay my credit card and transfer money to my share account. She followed up with a detailed email outlining our conversation and what should happen now and in the future. Definitely a great experience. Thank
customer
Customer service rep was very patient and kind and helping me resolve my password issue
Response from Evergreen Credit UnionJan 2, 2024
Thank you for sharing your experience with us! We're glad we were able to help you with your login information. Best, Emma Evergreen CU
donald B.
Excellent customer service! Very knowledgeable staff. Highly recommended!
Response from Evergreen Credit UnionJan 2, 2024
Thank you, Donald! As always, reach out to us at (207) 221-5000 or visit your local branch if you have any additional questions. Best, Emma Evergreen CU
