Evergreen Credit UnionReviews of egcu.org

Jennel Berry was such a huge help though out the entire process. I mentioned during the first meeting that I was nervous, Jennel calmly walked me through the initial process.

Jenn was so amazing. She really helped me thru out the process pf my refinance. kudos to her.

Chelsey C has helped me…& continues to help me….as I rebuild following divorce. She is kind & empathetic…she works hard for creative solutions…& has helped me tremendously….allowing me to see the steps I need to take to achieve my goals. She is a true and genuine treasure. ECU is lucky to have her.

I really appreciate the debit/credit fraud department of Evergreen Credit Union. They have caught unauthorized use of my debit card at least twice, and had my new card waiting for me at the credit union within half an hour. All the staff have been very helpful, pleasant, efficient and have saved me a lot of grief by catching fraudulent use of my debit card.

The staff is courteous, respectful and knowledgeable about my questions and concerns. They are extremely responsive whether in person or on the phone. They always thank me for being a customer. I was with a bank for 45 years prior to joining Evergreen and never felt appreciated the way I have since joining Evergreen. I have already referred a number of friends to join.

NEVER TRUST EVERGREEN CREDIT UNION. My ex wife was the target of a dental scam in a foreign country. She was coerced into signing a document agreeing to an evaluation, and coerced her into charging what she told was a nominal fee for the evaluation. Instead they charged her around $500 on the Evergreen account and instead of protecting us, this is what Evergreen said... "Good morning Peter, I spoke with (ex-wife) yesterday as you know, she told me that she found out after her visit that some of the services that dentist did were covered by her dental plan, and she believes she shouldn’t have to pay them. I am sorry she had a bad experience with them, I recommended xxxx file a complaint against the dental office. I understand she may be apprehensive to go to the police, but if you are saying these aren’t her signature this is now a legal matter. (Ex-wife) did mention reviews, reviews are not something we can use in disputes. At this time this case is closed."

I have known about Evergreen Credit Union since my grandmother was a member when it was SD Warren credit union in Westbrook. Evergreen has helped me many times with not only banking but personal & auto loans as well as my family and friends. The staff I have worked with & interacted with at Evergreen are friendly, personable and willing to help whatever my needs might be. I feel good knowing I can make a call and whomever I speak with will try to help or find someone who can, and I look forward to many more year's banking with Evergreen. Thank you!

We like having our financial services locally. We have been With Evergreen Credit Union for over 30 years. They have very knowledgeable representatives who go out of their way to help us. They are truthful with their dealings with us. It is nice to know we can get the solution that fits our needs, at a reasonable price.