EffectoA personalized plan to improve focus and create your ultimate routine. Daily 5-minute lessonsdesigned to improve your focus, productivity, boost your confidence and eliminate overthinking. Weekly progress reviewsto monitor your achievements and keep you on track. Mental health tipsto help you better control your thoughts and emotions. Tailored habit-building strategiesto help you build better habits and adopt positive lifestyle changes. Get my plan
Effecto (effecto.app) has 1,679 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
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Showing 731 reviews with 1 star · Clear filters
kim
fup og svindel.
Response from EffectoMay 9, 2023
Dear Kim, We are sorry that you did not like our app. We hope that any flaws that you see in our design will be erased swiftly and thoroughly. Furthermore, we apologize for our customer support team not being up to standard. We hope that maybe someday you will give our app another chance. Best regards, Effecto Team
A. K.
THIS APP IS A SCAM. Buyer BEWARE. When I initially registered, I never received any receipt for my purchase. Shady way to engage the public, and especially shameful for a company that claims it can serve ADHD people. (Providing no roadmap or on-boarding, no receipt of purchase, and no record or instructions on how to manage the subscription seems like a BRILLIANT tactic for scamming a population who suffer from forgetfulness en masse!) Despite that I never even downloaded the application, I could not get a refund. The best I was able to do after weeks of back-and-forth with their support team (who can take up to a full week to respond to messages) was a cancellation of my subscription and the written commitment that I would not continue to be billed. Save your money, save your time, save your mind: DO NOT PURCHASE ANYTHING FROM THESE SCAM ARTISTS!
Response from EffectoMay 9, 2023
Dear Aleia, We are sorry to hear about your negative experience with our app and we apologize for any inconvenience caused. We take all customer complaints seriously and strive to provide the best service possible to all of our users. We understand that you did not receive a receipt for your purchase and that this caused frustration. We apologize for this and would like to assure you that this was not a deliberate attempt to engage in shady business practices. We appreciate your feedback and will use it to improve our processes going forward. Regarding your refund request, we apologize for any confusion or delay that may have occurred. We do have a refund policy in place and are sorry that you were not able to receive a refund. We would like to clarify that we do not charge our users for any service or product that they have not received, and we take great care to ensure that our subscription process is clear and easy to follow. We are committed to serving the ADHD community and providing them with tools and resources that can help them manage their symptoms. We believe that our app can be of great benefit to many individuals and we hope that you will consider giving it another chance in the future. If you have any further concerns or questions, please do not hesitate to reach out to our customer support team. We value your feedback and will do our best to address any issues you may have. Thank you for taking the time to share your experience with us. Sincerely, Team Effecto.
Adam
A lot of money to pay for what is effective a complicated habit tracker. I immediately deleted the app. Pity we are unable to ask for a refund in a cooling off period.
Response from EffectoMay 9, 2023
Dear reviewer, We are sorry to hear that you were disappointed with our app and that it did not meet your expectations. We appreciate your feedback and would like to take this opportunity to address your concerns. We understand that our app may not be suitable for everyone, and we respect your decision to delete it. We would like to clarify that our app is more than just a habit tracker. It is a comprehensive tool designed to help users manage their daily routines, track their progress, and achieve their goals. Our app includes a wide range of features such as task management, mood tracking, habit tracking, and more. Regarding the refund policy, we apologize for any confusion or inconvenience caused. We do have a refund policy in place and we are truly sorry that your refund request was overturned. Once again, we apologize for any inconvenience caused and appreciate your feedback. If you have any further questions or concerns, please do not hesitate to contact our customer support team via this email [email protected] , and we will do our best to assist you. Sincerely, Team Effecto
C. H.
The app is not at all what it is advertised to be; it’s completely useless and not user friendly. I’ve tried calling customer service to ask for a refund and cancel the subscription, but no one ever answers. I’ve emailed twice with NO response. Save your money; there’s no way this app helps with ADHD.
Response from EffectoMay 9, 2023
Dear mr. or ms. Harper, We are sorry to hear about your negative experience with our app, and we apologize for any inconvenience caused. We understand that you are frustrated and disappointed, and we would like to address your concerns. We would like to assure you that our app is designed specifically to help individuals with ADHD and other neurodivergent conditions. We have received positive feedback from many users who have found our app to be helpful in managing their symptoms and improving their daily lives. However, we understand that everyone's needs are different and not every one can see our app as usefull, we respect your opinion. Regarding your refund and cancellation requests, we apologize for any difficulty you may have experienced in reaching our customer service team. We have experienced a high volume of emails lately, and we are working hard to respond to everyone as quickly as possible. We would like to assure you that we do have a refund policy in place, and we would be happy to assist you with your request. Please email us again at [email protected] with your account details, and we will do our best to resolve the issue promptly. We appreciate your feedback and value your business. Sincerely, Team Effecto
D L.
I wish I'd seen some of these reviews before being drawn into this farse. Comprehensive support package - rubbish. A generic document with info you can find on the web and no real way of how to apply it in the app. The personalised set up discussion with an expert, first appointment available over a month away not really set up option is it? Emailed to express my disappointment and ask for more help, cancelled my subscription but refused a refund, even though I was CONNED and pressurised into upgrading to the annual membership at initial checkout. AVOID LIKE THE PLAGUE
Response from EffectoMay 9, 2023
Dear reviewer, We are sorry to hear about your negative experience with our app and support package. We appreciate your feedback, and we apologize for any inconvenience caused. We would like to clarify that our support package is designed to provide comprehensive information and guidance to our users. We are sorry to hear that you found the documents provided to be generic and unhelpful. We would like to assure you that we continuously review and update our product to ensure that it is as informative and as useful as possible. Regarding your onboarding call, we understand that waiting for over a month for an appointment is frustrating. We apologize for the delay and would like to assure you that we are working hard to improve our scheduling system to provide more timely appointments for our users. We apologize for any difficulty you experienced in canceling your subscription and for any pressure you may have felt to upgrade to an annual membership. Thank you for your feedback, and we wish you all the best in your future endeavors. Sincerely, Team Effecto
Tina M.
They claim you get a personalised plan but really they send you a fully generic document. I have tried to talk to them about that but they don’t respond and also refuse to refund me. What they offer is basically just an extended excel sheet. It is hugely disappointing.
Response from EffectoMay 9, 2023
Dear Tina, We're sorry to hear that you're disappointed with our app and the level of personalization provided. We apologize for any confusion or frustration caused by the generic documents you received. We strive to provide our users with comprehensive and personalized support, and we're sorry that this wasn't your experience. We would like to clarify that the personal plan we provide is tailored to each user's specific needs and is not meant to be a generic document. We apologize for any confusion or disappointment caused by the document you received. We're always looking for ways to improve our app, other products and user experience, and we appreciate your feedback. We're sorry to hear that you've had difficulty contacting us, and we apologize for any inconvenience caused. We would like to assist you with any issues you're experiencing and are committed to providing excellent customer support. Regarding your refund request, We are sorry that our refund policy is strict and you refund request was overturned. Thank you for bringing these issues to our attention, and we hope to have the opportunity to make things right. Sincerely, Team Effecto
Jesus O.
My wife fell into this. 5 Minutes after downloading, she realized the app wasnt doing what it advertised. And overall not really useful, you can mostly track stuff you do, very time consuming. Of course, no refunds. Avoid.
Response from EffectoMay 9, 2023
Dear Jesus, We're sorry to hear that your wife did not find our app useful. We strive to create a product that provides value to our users, and we are sorry to hear that we fell short in this instance. We would like to clarify that our refund policy is clearly stated on our website and in our terms of service. We appreciate your feedback and hope that we can improve our app to better meet your needs in the future. Sincerely, Team Effecto
Maria G.
Bought this thinking it will help me to find it not suitable and cannot even get a refund. Under the consumers act I'm sure I'm entitled to a refund as this is not suitable to me. AVOID AT ALL COSTS THEY ARE SCAMMERS.
Response from EffectoMay 9, 2023
Dear Maria, We're sorry to hear that you did not find our app suitable for your needs. We take all customer feedback seriously and are constantly working to improve our app to meet the needs of our users. Regarding your request for a refund, we would like to clarify that our refund policy is clearly stated on our website and in our terms of service. However, we understand that every situation is unique and we would be happy to review your case further. We hope to find a solution that works for you and appreciate your feedback. Best wishes, Team Effecto