A personalized plan to improve focus and create your ultimate routine. Daily 5-minute lessonsdesigned to improve your focus, productivity, boost your confidence and eliminate overthinking. Weekly progress reviewsto monitor your achievements and keep you on track. Mental health tipsto help you better control your thoughts and emotions. Tailored habit-building strategiesto help you build better habits and adopt positive lifestyle changes. Get my plan
Effecto (effecto.app) has 1,679 customer reviews on Five Star Index, with an average rating of 2.9 out of 5.
Also known as
effecto.app
Website
effecto.app
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 90% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Venden en todp el mundo, sólo se scomunican en inglés, cancelé la suscripción, no la he usado y a los 6 meses me vuelven a cobrar en la tarjeta, al reclamar te dicen que es un producto final (sin acceso ni 1 sólo vez, pueden comprobarlo) Es un engaño.
Response from EffectoSep 9, 2024
Dear Esther,
We sincerely apologize for the inconvenience you've experienced with the Effecto app. We understand how frustrating it is to be charged after canceling a subscription. Please rest assured that we are working to resolve issues like this and prevent them in the future.
To assist you further, could you please contact us at [email protected] with your account email and, if possible, your order number? We will investigate this issue promptly and make sure it is resolved.
Sincerely,
Effecto team
CS
Catherine S.
Avoid avoid avoid avoid! Nothing short of a scam!
AVOID!! Nothing like advertised, downloaded and paid the fee a year ago- no indication it was a subscription of any sort. Literally used it for 30 mins, totally disappointed. Roll on 12 months and they have charged me £47!!!
Nowhere in the app to manage the subscription and no email or warning they were planning on taking payment. Customer service initially fine and cancelled subscription until I asked for a refund- refused point blank to refund me despite it clear I have not used it!!
Shocking and disgusting behaviour - this is nothing more than a scam - Avoid at all costs!!
Response from EffectoSep 9, 2024
Dear Catherine,
We deeply apologize for the negative experience you've had with the Effecto app. We understand your frustration regarding the unexpected subscription charge, especially after limited use of the app. We are currently working on improving transparency around subscription management and providing better notifications before charges are processed.
Please reach out to us at [email protected] with your account email and, if possible, your order number if you have any more questions.
Sincerely,
Effecto team
HN
Hannah N.
Thieves
I signed up initially as thought this would be useful for adhd. It isn’t what is advertised and it just a habit tracker.
They then told me my account has been cancelled as I complained, but have charged me another £41 for no reason which is robbery. I never agreed to a subscription, just signed up for a trial for a few months. There’s no way on the app to see why you’ve been charged or to cancel.
Response from EffectoSep 4, 2024
Dear Hannah,
Thank you for your feedback and for sharing your experience with the Effecto app. We sincerely apologize for the confusion and frustration you’ve encountered.
We understand how important it is for users to find value in a tool, especially one marketed to help with ADHD management, and we’re actively working on enhancing the features to better support these specific needs beyond habit tracking. Your feedback will certainly help guide these improvements.
Regarding the billing issue, we’re sorry for any misunderstanding. The automatic charge may have been related to a subscription renewal after the trial period. We acknowledge the frustration around not being able to access clear information about your charges, and we are working on making this process more transparent for all users.
To help resolve this situation as quickly as possible, please email us at [email protected] with the email associated with your account, and if possible, the order number for the charge in question. We’ll look into it immediately.
Sincerely,
The Effecto Team
CU
customer
Scam!
I thought I was signing up for a one week trial. At the start of the next month I got charged over $30! It wasn’t clear at all that I was signing up for a renewable subscription and you can’t cancel the app through Apple!
Response from EffectoSep 4, 2024
Dear Customer,
Thank you for sharing your concerns, and we sincerely apologize for the confusion and frustration you experienced regarding the trial and subscription. We understand how important it is to have clear communication around billing and subscriptions, and we are working to make this process more transparent for all users.
It sounds like the automatic renewal of the subscription after the trial period may have led to the charge. We're truly sorry if the details around this were unclear. We’d be happy to assist you directly in resolving this issue and making sure you aren't charged further if you did not intend to continue the subscription.
Please reach out to us at [email protected] with the email associated with your account and, if possible, the order number. We’ll make sure to look into this promptly and ensure you're taken care of.
Sincerely,
The Effecto Team
LE
Lisa E.
Horrible
Horrible. Not upfront about subscription costs and impossible to cancel subscription. Stay away.
Response from EffectoAug 30, 2024
Dear Lisa,
Thank you for taking the time to provide your feedback. We're sorry to hear about your negative experience with the Effecto app, especially regarding the subscription costs and cancellation process.
We understand how important it is to have clear information about subscription fees, and we apologize if this was not made sufficiently transparent. We're currently reviewing our communication and processes to ensure that all costs and cancellation options are clearly outlined within the app.
To resolve the issue with your subscription, we encourage you to reach out to us directly. Please include your account email and, if possible, your order number in your message so we can assist you promptly. You can contact us at [email protected], and our support team will work to address your concerns as quickly as possible.
Sincerely,
Effecto Team
KA
Kate A.
If it’s so good, tell us what we’re buying first before committing and continuing to take money when the service is not to scratch at all
I believe a decent app should give you a free trial so you know what you’re signing up to otherwise it’s just an effect false promises you’re trying to sell something without knowing what you’re buying apart from a rubbish graph to tell you that in three months your ADHD will be a lot better? How can you promise that? How do you know what you’re getting? Why is 70 people being charged and they’re not happy with the service it’s so amazing offer a free trial or money back guarantee
Response from EffectoAug 30, 2024
Dear Kate,
Thank you for your candid feedback. We truly appreciate your insights and understand your concerns regarding the need for a free trial and clarity about what the Effecto app offers.
We agree that transparency is crucial, and we are actively exploring ways to offer a better preview of our services, such as free trials. We want our users to feel confident in what they are signing up for, and your suggestion helps us to improve.
Regarding the promises made by the app, we want to clarify that the graphs and timelines provided are intended to help users track their progress and set personal goals. However, we understand that results can vary, and we do not intend to guarantee specific outcomes. Your feedback highlights the need for us to better communicate this to our users.
If you or anyone else has experienced issues with charges or the service itself, we are here to help. Please contact us directly at [email protected] with your account email and, if possible, your order number. Our support team will work diligently to address any concerns and find a satisfactory resolution.
Sincerely,
Effecto Team
RV
Rachel V.
Appalling service
Appalling service by this company. I had money taken by them that I had not authorised & that they refused to refund. Avoid at all costs.
Response from EffectoAug 30, 2024
Dear Rachel,
Thank you for bringing this to our attention. We sincerely apologize for the negative experience you’ve had with the Effecto app, particularly regarding the unauthorized charge.
This is certainly not the level of service we strive to provide, and we want to make things right. We are currently reviewing our billing processes to prevent issues like this from occurring in the future. Your feedback is invaluable in helping us improve.
We would like to investigate your specific case further to resolve this issue as quickly as possible. Please reach out to us at [email protected] with your account email and, if available, your order number. Our support team will prioritize your case and ensure that it is handled promptly and fairly.
Sincerely,
Effecto Team
JJ
Jacquelyn Jadul O.
Do not download; impossible to manage subscription…
Like the last reviewer I signed up in May for what I thought would be a guided app for ADHD. The was was less than basic and ineffective.
I was hit with a paypal fee for twice what I paid for the original with no auto renew notice or reminder, no subscription information in the app and no pricing or auto renew information in my original email confirmation.
Customer service has denied refund and I will be filing a complaint and dispute.
Do not download
Response from EffectoAug 30, 2024
Dear Jacquelyn,
Thank you for sharing your experience with us. We deeply regret that the Effecto app did not meet your expectations, particularly regarding the guidance provided for ADHD and the issues you faced with billing and customer service.
We understand how frustrating it can be to encounter unexpected charges, especially without prior notice or clear subscription information. We are currently reviewing our communication processes to ensure that all users receive transparent and timely information about subscriptions, renewals, and pricing.
We sincerely apologize for any inconvenience this has caused you. We encourage you to reach out to us directly at [email protected] with your account email and order number, so we can take another look at your case and work toward a fair resolution.
Your feedback is crucial to helping us improve our services, and we hope to make things right.
Sincerely,
Effecto Team
