EffectoReviews of effecto.app

As pointed out in one of the previous reviews, I have also experienced the same just about a couple of hours back. I never subscribed but they have taken money from me. The app has deducted £24.49 from my account. I didn’t have any email to say that you have requested for subscription neither I have an Apple subscription for this. I have emailed them now. I have no idea how they got my bank details!

*update: despite this seemingly apologetic and helpful response from Effecto, in private they have emailed me to say “ Unfortunately, all sales of digital products are final and non-refundable unless the product failed to be delivered due to a technical fault on our end. Since the item was correctly delivered, we are unable to issue you a refund. Also, if you have any active subscriptions, I make sure that they are canceled so that no further charges will ever occur. You may still use your plan until your current subscription ends.” TO BE CLEAR: I CLICKED A LINK FOR A FREE DOWNLOAD AND THE LINK DID NOT WORK. THIS IS NOT MY AGREEMENT FOR YOU TO TAKE £24.99 A MONTH FROM ME. WHAT DID I ORDER? SHOW ME RHR PROOF I never subscribed but they are somehow taking money from me. I don’t have an account but &24.99 leaves my bank every month and I don’t know how to stop it. I have not got an Apple subscription or even an account with them. I have emailed them and challenged via my bank but they are still taking money. It’s a disgrace. I once - once! Followed a link and clicked for what they described as a free download - and now apparently I am duty bound to pay them for the rest of my life without a get out clause. I have no idea how they got my bank details must stop.

Last year I thought I would give it a try. Bad idea. No trial, but 1 year subscription. I found app completely not useful, I had to manually enter the results from my health tracker. What a waste of time. It might be useful for someone, definitely not for me. Requested removal of my account, uninstalled the app, forgot about it. Checked subscriptions on my Google account, all clear. This year out of the blue I am being charged for another year of subscription, and being asked for a proof of cancellation. Avoid those cowboys, they try to sneaky pinch into your money. Unclear, unethical, suspicious behaviour.

It wasn't helpful for me at all so I stopped using the app. Not a big deal on its own. But they set up their subscription as auto-renew and wouldn't refund the money even when I asked for it to be canceled and pointed out I don't use the App. They refused and kept the money. Totally unethical.

I wish I could give this less stars. Similar to many other reviews below, I downloaded to see if it would be helpful and now I'm stuck with a subscription to a useless app that I can't cancel payment on. There is no way to manage payment anywhere and I still haven't recieved an answer to any customer support tickets. Save yourself the headache and don't download this.

Absolute scam - really wish I'd checked these reviews. I've had the same experience as everyone else here who is actually a person and not a bot. I'm sure they'll reply to this apologising for any problems I've had and asking me to email the help address which will be a complete waste of time as they won't refund me. Complete monster company preying on people with ADHD. Avoid at all costs. EDIT: What did I say? A useless apology from a dreadful, predatory company. The app was faulty - I was never able to log in. The sign up email I received just had a blank space where my email address/username should have been. I signed up for a one-off trial, NOT a subscription, and realised almost immediately the product was rubbish. I didn't bother to email for help because I knew I wasn't going to use it. A month later I get charged for a subscription I did not sign up for and now I'm getting stonewalled on the "help" email and here as well. I repeat - AVOID AVOID AVOID

Targets people with ADHD, gets them to sign up for something and then doesn't send any reminders that they will be charged - after the 7 day trial period. It is nothing special re: habit tracking or anything. It is yet another seratonin checklist. Once I realized my account had been charged after "cancelling", I wrote to them and requested a refund. I was told, sorry no can do, but "rest assured, your remaining subscription is cancelled." ... I don't believe it. I'm double checking in my google account.

This app does not deserve one star! A big scam. Not what is advertised. I requested my subscription to be canceled and they assured me it was. Now I see I have been charged twice more to the tune of $90. But because this scam ´servicé was delivered I could not be refunded.. despite being told it was canceled. Given the brush off by Jessica Bailey, Senior Support Specialist, who has ignored me since. Do not sign up for this joke of an app!!