Eva
I feel like I've been scammed. Money and time lost
Total waste of money and feels like a scam. I signed up for the initial trial. The app was not that helpful and forgot about it and its automatical renewal. Then I got changed a MONTHLY fee £24.49. Given the app is specifically designed for forgetful people it feels very unfair that they don't send out reminders for subscription renewal. Also, it's IMPOSSIBLE to cancel subscription without contacing their team. I contacted their help and they didn't even reply to my last email. When I left them review on Play store suddenly a very concerend reply from the compamy appeared below my review. HOWEVER they didn't get back to me on the email and I have not seen my money back. I feel like I've been scammed.
Response from EffectoNov 7, 2024
Dear Eva, We're sorry to hear about your experience with the Effecto app and the frustration around subscription renewal. We’re working on improving clarity around renewals to prevent unexpected charges and make cancellation easier. Please send us an email at [email protected] with your account email and order number, and we’ll do our best to assist you further. Sincerely, Effecto Team



