EffectoReviews of effecto.app

Ich habe nie bewusst ein kostenpflichtiges Abonnement bei Effecto / Mindway abgeschlossen. Angeblich soll ich durch das Starten einer kostenlosen Testphase automatisch einem Jahresabo zugestimmt haben – zum Preis von 211,49 €. Eine ausdrückliche Zustimmung zu einer zahlungspflichtigen Verlängerung, wie sie das Verbraucherrecht verlangt, gab es nicht. Ebenso habe ich keine Bestätigung mit Preis-, Laufzeit- oder Widerrufsinformationen erhalten. Auf meine Bitte um Rückerstattung wurde nur reagiert mit dem Hinweis, ich müsse einen Screenshot meiner angeblichen Kündigungsversuche vorlegen – obwohl der Anbieter selbst nachweisen müsste, dass ein Vertrag überhaupt wirksam zustande kam. Für mich ist das Vorgehen intransparent und verbraucherrechtlich fragwürdig. Ich rate daher zu großer Vorsicht beim Umgang mit dieser App.

I found this company billing my PayPal and I have no record of requesting for the service. I tried countless times to get my money back and they were unwilling even though I NEVER used their services. They were responsive which is good but they are not customer centric over making money maliciously or otherwise!!

I tried the app, for which I had to give payment details. I didn’t find it as useful as other apps I tried, and with no reminders at all - which I think as an app to HELP people with ADHD is an absolute basic, payments were taken from my account even though I had only used the app once. When I emailed, literal minutes after the payment was taken from my bank account I was told there was no refund available for an app I have not used on a subscription that had been active for 5 minutes. No cool off period, no reminders and a blanket response have made this an awful experience. Stay away.

They charged me yesterday 32£ and when I called the bank Said it’s the second payment from this merchant . I HAVE NEVER HEARD OF THEM AND DONT KNOW WHO THEY ARE . They are criminals

Utterly awful. They market themselves as an app to help with ADHD. I'm sure I cancelled as I didn't find it helpful but I can't find the proof (ADHD) so I've been told I can't have a refund for the payment they've taken that I had no idea they were taking. What I can see is they didn't remind me or do anything else that might let me know they planned to take the money from me especially given their core audience are disabled and they should know that memory and executive functioning are a concern for us. I'm so disappointed.

I was charged for this app but never authorized the payment of $39 !!! And, they refuse to reimburse me ! This is a yotal scam, and they are ripping off people !

Zero stats be more appropriate. This app will charge you without asking. Criminal, predatory business practices. Plus, it’s a copy of some other app. Effecto, you are dishonest and emailing you many times has not helped. I wonder how much you guys pay for these positive reviews… likely more than you’re scamming out of people, stealing directly from our credit cards… but perhaps not. But then, factoring in all the support people you have to employ, to deal with our complaints… is it worth it? To scam people and then hide?

I purchased the 3 months subscription just to try it out. I was then asked if I wanted the lifetime subscription at £79.99 and I thought I hit no and instantly got a notification of a charge of £79.99 from my account. I immediately got in touch with the company and I was told they don't refund the lifetime subscription but the had cancelled my 3 month one so I won't be charged again but no refund. My bank has asked me to give them 24 hours for the £79.99 refund but I'm not holding my breath. This has caused me all sorts of stress and now financial pressures. Just to add I have contacted via emailed advised below. They point blank refused to refund my lifetime subscription of £79.99 and cancelled my initial 3 months subscription with less than 1 minutes between both. The app itself is a complete waste of time and money. It is a complete scam. Do not go near it.