EffectoReviews of effecto.app

I had $46.49 AUD taken from my account without authorisation. I am already a paying customer and had purchased their book, which was not cheap. You would expect a basic level of respect and transparency, instead, I was charged for an app subscription I never agreed to. Despite multiple attempts to resolve this, they have refused to refund the unauthorised charge. Customer service has been dismissive, unhelpful, and frankly rude. This seems to be a pattern. Others have reported cancelling subscriptions only to be charged anyway, being told “no” when requesting refunds, and receiving no response when asking for personal and payment details to be deleted. When concerns are raised publicly, they suddenly reply asking you to email them, only to then respond with generic statements like “your feedback has been taken into consideration”, with no actual resolution. It feels like gaslighting designed to make them look responsive while doing nothing. Save it! I’ve now had to escalate this externally due to their refusal to take responsibility or stop unauthorised charges. Please be extremely careful dealing with this company. Based on my experience and others, this feels deceptive at best and a SCAM at worst. I fully expect a polished reply below about how they’re “working on improving”, like I said, save it! Actions matter, not empty words. Karma has a way of balancing things out.

So I raised issue with CS about the fact I'd cancelled my subscription but then they STILL CHARGED ME. I have written to them via email to ask them to address this - told "no" . I asked to delete all my personal details = "NO RESPONSE" then I left feedback in here! FINALLY an answer - to email them (on the exact same email I'd been chatting on) as they "needed to immediately investigate" - So, I did, next answer "Your feedback has been taken into consideration." - basically whoever answers in here is just gaslighting they won't bother even looking at your issue, they just want to look like they GAF. They will continue to take money as they want, whilst refusing to delete your payment data. I've raised a paypal complaint for them to resolve (including all my comms and non acceptance of monthly charges) AVOID THIS SCAM COMPANY.

I noticed a payment of £49.99 being taken from my account today from Effecto. I had to google Effecto as I had never heard of them and realised it is an ADHD app. I then realised they have taken £49.99 a month from me since October 25! I do not have their app and have never used their services, I have not entered a contract or authorised them to take money from me. I emailed them asking for a refund and they said no, I have reported this as FRAUD to my bank and ACTION FRAUD.

I was sent an email by Effecto offering me an 80% discount but when I checked my account I was billed for the full amount. I sent an email asking to cancel my subscription because I was charged the full amount. My subscription was canceled but Effecto stayed with my money and did not acknowledge that they did not apply the discount they promised, that’s called stealing and being untruthful. And by the way they don’t give refund, I’m allowed to use the program until the end of the subscribed period, which I am not interested in doing. I will never recommend this company or their program to anyone.

SCAMMMMMMMMM

The worst app I've ever downloaded and the worst customer service I've ever experienced. I paid for the 3month subscription up front and they ended up charging me €84.99 a month later. I did not subscribe to the coaching and their "support" just keeps sending the same generic response. User ID: b5IIGPS8HkTb1aUfMH1gqBzu25m2 Order ID: 5300236

J'ai répondu sincèrement aux questions du test de base. J'ai obtenu un score alarmant de 32.33 Par curiosité j'ai essayé de refaire le test avec des réponses opposées via un autre téléphone. Toujours un score de 32.33... à partir de là je doute de l'honnêteté de cette appli

This company uses very good wording to scam people. They should be ashamed, they are praying on people that are effected by ADHD and potentially vulnerable to mislead them into thinking they are getting a report and strategies on their app, by paying for a "1-month plan, Order amount: 15.99 GBP" (as per the email for my order) to then take a further £31.98. I contacted them to be told, I had agreed to a subscription as per their "Terms and Conditions". The email for my order has no 'term and conditions' or a link. Nowhere in the email does it state the word 'subscription'. This company is defrauding people. They are based in USA. I saw them advertising on Instagram which is how I filled out the "Have you got ADHD information" Please do not use this company they are using legal jargon to scam people.