Dorien H.
I thought I had only a Pilates app for…
I thought I had only a Pilates app for 13 euro and now I have an expensive Health app I did not know off and did not want. The reaction on my mail to you is that is all my fault and your company did nothing wrong. No refund at all. It I could give minus stars I would
Response from EffectoMar 2, 2026
Dear Dorien Hagels, We apologize for the misunderstanding regarding the Pilates versus Health app subscription. We are actively working on improvements to make our plan options clearer. Please email [email protected] with your account email and order number so we can assist you directly. Sincerely, Effecto Team



