eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Bm
Très bon service c est très apprécié.
Response from eFaxMar 16, 2022
Hello Bm, . We are happy to hear that your experience was such a good one. We appreciate the feedback. If you have any questions or concerns please message us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Olle A.
Very forward and helping, I did not need to press for refund or anything when I felt I had not been fully informed about the conditions of the deal.
Response from eFaxMar 16, 2022
Thank you so much for your wonderful feedback Olle Arbman. We appreciate you for sharing your experience here with us should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Nick
Great customer support! I ran into several issues while setting up my account and the customer support team fixed those issues within minutes of sending an email.
Response from eFaxMar 14, 2022
We are glad to hear we were able to resolve this issue for you, Nick! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Grace
The customer service representative Joke was very helpful and professional. I had to cancel my membership due to some changes, and he was courteous and provided me with several alternative plans to consider. Although I closed the account at this moment, I would definitely consider to re-active my account if situation changes on my end.
Response from eFaxMar 11, 2022
We are sorry to see you go, Grace, but if you ever need us in future please do not hesitate to reach out! We will certainly let Joke know about your wonderful review, and if you have any other questions or concerns let us know at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
LJ
Lyra P was Great! Thank You so much for all your help!!!
Response from eFaxMar 11, 2022
Thank you for taking the time to leave us such a great review, LJ! We will be sure to let Lyra know your feedback, and if you have any further support needs please let us know at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
tk
clear and concise excellent service very professional
Response from eFaxMar 10, 2022
Hello TK and thank you for the positive review. We are so happy to hear that the service is living up to expectations. If you have any need of assistance in future, please message us at [email protected]. The wisest investment is a healthy lifestyle eFax Support Team
N/A
I had an issue with not having VAT number on my invoices as I did not know where to include it on your page. Simona was nice to help me and fill out the number on my account. Everything was resolved the next day. Overall everything was handled professionally.
Response from eFaxMar 10, 2022
Thank you so much for your feedback and we are very pleased to hear that Simona provided you with excellent support! Should you require more information or have any other questions or concerns, please feel free to reach out to us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
John
Wonderful, handled all my concerns and questions. Best CS I have worked with in a very long time...
Response from eFaxMar 9, 2022
We appreciate you taking the time to leave such a fantastic review, John! We will be sure to let Mohd know about your kind words, and if you need any further assistance, please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
