eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Robert R.
Really great service -- I had to cancel but they were really helpful
Response from eFaxApr 24, 2022
Hello Robert. We are happy to hear that you think the service is great. We appreciate any and all feedback. If you should have any questions or concerns, please feel free to message us at [email protected]. Stay safe and healthy eFax Support Team
David M.
We were so very impressed with the prompt resolution and the personal attention given to our situation! Thank you so much for giving us what is lacking in today’s world of customer service. I will gladly and highly recommend your service! Thanks to Courtney for your cordial resolution. Best Regards, David and Bon McKenzie
Response from eFaxApr 24, 2022
Hello David and Bon. Thank you for the positive review. We appreciate your feedback and your comments will be passed along to Courtney. Please message us at [email protected] if you have any questions. Stay safe and healthy eFax Support Team
Dr. H.
I needed to reinstate my account and it was done without haste. Lyra P took care of my needs with professionalism and speed.
Response from eFaxApr 17, 2022
We are very happy to hear that Lyra was able to resolve your issue quickly Dr. Hill. Your comments will be passed along. If you have any questions or concerns please message us at [email protected] Stay safe and healthy eFax Support Team
Sheila A.
Awesome service by Joke to help me re-establish my account because my previous credit card had been cancelled and needed to be updated
Response from eFaxApr 13, 2022
Thank you Sheila for this great review, we will certainly pass this wonderful feedback to Joke and if you need any further assistance at all please do not hesitate to reach out to us at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team
Jody Barrows P.
Glaiza was excellent to work with, very efficient and helped me very quickly!
Response from eFaxApr 13, 2022
Hello Jody, We are happy to hear that Glaiza was so helpful. Thank you for taking the time to leave a positive review. If you should require any assistance, please feel free to message us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Julie B.
I had a problem with an old trial account from 12 years ago interfering with my new account. Service was quick and problem was fixed in a jiffy. That does not happen much any more
Response from eFaxApr 13, 2022
Thank you so much for your wonderful feedback Julie, We appreciate you for sharing your experience here. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Eden T.
Service worked as advertised and Joke was helpful with my account.
Response from eFaxApr 12, 2022
Thank you so much for your wonderful feedback Eden. We are very happy to hear that our service provided you with convenience and Joke provided you with excellent support! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Mikaël
I have been helped as required by the assistance to cancel my subscription.
Response from eFaxApr 12, 2022
Thank you for the 5-star review Mikael. While we are sorry to see you go, we appreciate any and all feedback and invite you to use the service again when the need arises. Message us at [email protected] with any questions. Stay safe and healthy eFax Support Team
