eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Byron D. R.
Lyra, The representative of eFax services was very knowledgeable and professional. Thank you
Response from eFaxMay 2, 2022
Thank you Byron for this great review, we will certainly pass this wonderful feedback to Lyra and if you need any further assistance at all please do not hesitate to reach out to us at [email protected] Many Thanks, Stay safe and healthy, eFax Support Team
Recepcion Idaca M.
Glaiza solved the issue easily and quickly.
Response from eFaxApr 28, 2022
Hello Recepcion Idaca Miami. Thank you for the wonderful review. Any and all feedback is appreciated. Your comments will be passed along to Glaiza. if you have any questions or concerns please message us at [email protected]. Stay safe and healthy eFax Support Team
Megan G.
Very helpful customer service with no wait time.
Response from eFaxApr 28, 2022
Thank you for your review of our customer service Megan. We are happy to hear that we were able to provide the required assistance in a timely manner. If you should have any questions or concerns, please feel free to message us at [email protected] Stay safe and healthy eFax Support Team
Tracy G.
I had a large fax that wasnt going through no matter what I did, so I called customer care at 1:30 a.m. and received very friendly help. we went thru all the necessary steps to figure it all out, and all we needed to do was log out and sign back in. The fax machine I was sending to is busy 24/7 so efax does that work for me, an hour later I got the confirmation email that it went thru. Imagine babysitting your fax for over an hour in the middle of the night!! Thanks efax
Response from eFaxApr 28, 2022
Hello Tracy. Thank you for the positive comments. We appreciate any and all feedback. Customer care strives to support customers professionally whenever needed. If you have any issues please message us at [email protected]. Stay safe and healthy eFax Support Team
Michael R.
Very quick turnaround. Amazing follow up. Highly recommended.
Response from eFaxApr 27, 2022
Thank you so much for your wonderful feedback Michael , We appreciate you for sharing your experience here. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Margaret Wilson H.
The agent was able to assist with my issue. she was very patience and gave me good guidance
Response from eFaxApr 26, 2022
We are thrilled to hear about your experience, Margaret! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Stay safe and healthy eFax Support Team
Ali
Good device and quick support
Response from eFaxApr 26, 2022
We are glad you like it, Ali! Thank you for taking the time to leave us such a great review, and if you need any further support please do not hesitate to reach out to us at [email protected] ! Stay safe and healthy eFax Support Team
joanna G.
I so glad I joined efax.com the customer service tech that assisted me (Mandip) was patient and professional with my questions and troubleshooting my issues.
Response from eFaxApr 26, 2022
Thank you for the great review, Joanna! We will be sure to let Mandip know about your kind words, and if you need any further assistance please let us know at [email protected] Stay safe and healthy eFax Support Team
