eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Peggy S.
Lyra understood what I wanted, took action and also even tried to keep me as a customer. I appreciated her efforts. It was quick and easy.
Response from eFaxJun 2, 2022
Thank you Peggy for the wonderful comments. Your feedback is always appreciated and will be passed along. If you have any questions or concerns, please feel free to message us at [email protected]. Stay safe eFax Support Team
Yao T.
Nicoleta offered me a better solution after eFax accidentally activated 2 accounts for me.
Response from eFaxJun 2, 2022
Thank you so much for your wonderful feedback Yao. We are very pleased to hear that Nicoleta provided you with excellent assistance! We appreciate you for sharing your experience here with us and we will ensure to forward your inquiry to Nicoleta. Should you require further assistance please feel free to message us at [email protected] and we would be happy to assist! Thank you, stay safe and healthy eFax Support Team
THIERRY B.
I got a great assistance from Joke, your customer service agent. He was able to solve my problem. Thank you Joke !
Response from eFaxMay 31, 2022
We appreciate you taking the time to leave us such a great review, Thierry! We will definitely let Joke know about your kind words and if you need any further support please let us know at [email protected] ! Stay safe and healthy eFax Support Team
Gulfam S.
I have used E-Fax trial services. I am happy with it's services. Moreover, its customer care services is very good. They cooperate in solution of customer problem, specially Elizabeth V is so cooperative and provide quick response on customer queers. Gulfam
Response from eFaxMay 31, 2022
We are thrilled to hear about your experience Gulfam! We will be sure to pass your wonderful feedback along to Elizabeth, and if you need any further assistance please do not hesitate to reach out to us at [email protected] ! Stay safe and healthy eFax Support Team
Michelle C.
Lyra, my eFax representative, was very helpful, responsive, and professional in answering all of my questions. My experience was very pleasant.
Response from eFaxMay 27, 2022
We appreciate you taking the time to provide us with such a great review, Michelle! We will be sure to let Lyra know, and if you need any further assistance let us know at [email protected] ! Stay safe and healthy eFax Support Team
Groz T.
Thank you for the help Nicoleta L. My account was suspended because my annual payment was not tracked and hence the statement showed non-payment. Nicoleta L. helped me to track the email communication and funds and even remove suspension of the account. THank you again
Response from eFaxMay 27, 2022
We are pleased to hear the issue was resolved, Groz Tools! We will be sure to pass your feedback along to Nicoleta, and if you need any further assistance let us know at [email protected] ! Stay safe and healthy eFax Support Team
mary B.
I received a complete update of what was happening with my account. I appreciate the timeliness of her response to me.
Response from eFaxMay 27, 2022
We are glad to hear about your experience, Mary! We will be sure to let Marie know about your kind words, and should you need any further support, please do not hesitate to reach out to us at [email protected] ! Stay safe and healthy eFax Support Team
Cindy P.
works very well, fast and easy
Response from eFaxMay 25, 2022
Thank you for the 5-star review Cindy. Your feedback is always appreciated. If you have any questions or concerns in future, please simply message us at [email protected]. Stay safe and healthy eFax Support Team
