eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Tetsuya H.
I have cancelled my contract. The explanation was very clear, and response was really quick. Procedure was very simple, so I did not feel any stress.
Response from eFaxJun 23, 2022
Thank you for the 5-star review Tetsuya Hisanaga. While we are sorry to see you go, we appreciate any and all feedback and invite you to use the service again when the need arises. Message us at [email protected] with any questions. Stay safe and healthy eFax Support Team
Guy Z.
Response was immediate. Elizabeth tried to assist while offering alternatives. Once i decided not to change my mind she was very helpful and provided good and nice service.
Response from eFaxJun 21, 2022
Thank you Guy for the 5-star review. We are happy to hear That Elizabeth was able to provide you with the service you should expect. Your comments will be passed along. if you have any questions or concerns please message us at [email protected]. Stay safe and healthy eFax Support Team
Evelyn
Mohd was wonderful! He got my payment straight and then told me how I could save money with the Annual Subscription... then told me how to use my account even better. ALL these years I have had this account and did not know I could send faxes from email AND setup so that OTHERS on my team could send faxes from their email.
Response from eFaxJun 20, 2022
We are thrilled to hear about your experience, Evelyn! We will be sure to pass your wonderful feedback along to Mohd, and if you need any further assistance, please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Man Hiu C.
Quick response by the customer service assistant
Response from eFaxJun 20, 2022
Thank you so much for your wonderful feedback Man Hiu Choy. We are very happy to hear that our support provided you with prompt assistance! Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Dexter
The online chat service lady named Joke I. helped me with my suspended account quickly and efficiently. It was a relief after the impossible phone call with eFax's bot.
Response from eFaxJun 16, 2022
We are glad to hear the issue is resolved, Dexter, and appreciate you taking the time to bring your thoughts to our attention. We will certainly pass your kind words along to Joke, and if you need assistance in future feel free to reach out to us at [email protected] ! Stay safe and healthy eFax Support Team
Primoris Belgium C.
The lady I had on the telephone was super friendly and helpfull. We had directly a solution. Therefor I want to thank the lady again.
Response from eFaxJun 15, 2022
We appreciate you taking the time to provide us with such a great review, Primoris Belgium . We will be sure to let Eveldina know, and if you need any further assistance let us know at [email protected] ! Stay safe and healthy eFax Support Team
Dave K.
Nicoleta was very helpful with my request, solved very quickly.
Response from eFaxJun 15, 2022
Hello Dave, We are happy to hear that Nicoleta was so helpful. Thank you for taking the time to leave a positive review. If you should require any assistance, please feel free to message us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Lisa
Great customer service. Thank you!
Response from eFaxJun 13, 2022
Thank you so much for your wonderful feedback Lisa. We are very pleased to hear that our support provided you with excellent service! We appreciate you for sharing your experience here with us and should you require further assistance please feel free to message us at [email protected] and we would be happy to assist! Thank you, stay safe and healthy eFax Support Team
