eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Rasim S. A.
I requested a service cancellation and was pleased to get a response back from Eveldina, eFax Customer Service Advisor. Superb; thanks a lot.
Response from eFaxOct 12, 2022
We are sorry to see you go, Rasim, but if you ever need service in future, we would be thrilled to see you back! If you have any other questions or concerns please reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Jamilah
Very great app for someone who doesn’t want to leave the home you can get your documents set out straight from your phone
Response from eFaxOct 12, 2022
We are glad to hear you are enjoying the convenience of the service, Jamilah! If you have questions or concerns however can certainly assist at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Shawn
Lyra was very helpful in the online chat, making the change I requested to my subscription plan quickly and easily today. (October 6, 2022)
Response from eFaxOct 12, 2022
We are glad to hear about your experience, Shawn, and will be sure to pass your kind words along to Lyra! If you need any further assistance, please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Chris W.
Worked with Eveldina to resolve changes to our account that was not easily accessible. I very much appreciate the prompt response and actions!
Response from eFaxOct 5, 2022
Hi Chris Thank you so much for your review and taking the time out of your day to share your feedback. We are delighted Eveldina was able to help you to today. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
NewWeigh
Stefan was so helpful and its such a great product. very easy to use and we have used their services for years.
Response from eFaxOct 5, 2022
Hi NewWeigh Wonderful to read about your help experience with Stefan, we are so delighted that you like the service and think the product is great and easy to use. Many thanks in advance for taking the time to leave us a review and share your feedback too, we really appreciate it. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
CodeofVets
The support person on chat was named Glaiza and was very helpful in assisting me. I volunteer my time daily with disabled vets in making claims to VA and SSDI and the fax service is paid for by me personally. I am hopeful that I can continue to assist vets doing their paperwork and faxing it for vets. As long as it is affordable for me.
Response from eFaxSep 26, 2022
Hi CodeofVets, Thank you so much for your wonderful feedback. We are very happy to hear that Glaiza was very helping assisting you. Should you require further assistance, please feel free to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Diane L.
5 Star Customer Service! Efax customer service was open at 10 pm on a Saturday night and really helped me out of a jam. Lorinda Barret was patient, professional and friendly. I would highly recommend eFax.
Response from eFaxSep 19, 2022
Hello Diane L., We are happy to hear that Lorinda B. was so helpful. Thank you for taking the time to leave a positive review. If you should require any assistance, please message us anytime at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
Amy C.
Lyra was very helpful today. She handled all of my concerns and fixed my issue. Thank you.
Response from eFaxSep 16, 2022
Hello Amy, We are happy to hear that Lyra was so helpful. Thank you for taking the time to leave a positive review. If you should require any assistance, please feel free to message us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
