eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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C C.
Lyra was extremely professional
Response from eFaxFeb 2, 2023
We are glad to hear about your experience, C Chen, and appreciate you taking the time to share with us! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Marta T.
very friendly call with Elizabeth V from Multilingual Customer Service Advisor, Consensus Cloud Solutions that provided me directly with the necessary information i needed.
Response from eFaxJan 26, 2023
Hello Marta, We appreciate you taking the time to provide such a great review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Sidney D.
Russ provided excellent support and is very knowledgeable.
Response from eFaxJan 26, 2023
We appreciate you taking the time to share your experience, Sidney, and will be certain to pass your kind words along to Russ! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Viji T.
There was a little hick up that I was able to solved over the phone with them. Its almost weird in this days an age to be able to talk to customer service and get things fixed. KUDOS TO YOU.
Response from eFaxJan 25, 2023
We are glad to hear about your experience, Viji, and appreciate you taking the time to share your thoughts! Should you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
JusTheRope
Customer support was great with Eveldina
Response from eFaxJan 25, 2023
We are glad to hear about your experience! We will be sure to pass your feedback along to Eveldina and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Mynor A.
Had the best customer service experience ever! Elisabeth was very friendly and helpful!
Response from eFaxJan 23, 2023
Thank you Mynor for taking time to share your expeirence here and giving us the 5 stars. We are very pleased to hear that Elisabeth was able to provide you the best service. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Stephanie
Lyra was able to ask the appropriate questions to verify that it was an account I was paying for and get it canceled for me. We had no clue which employee had registered for the eFax account so we didn't have email or log in information. Lyra made the experience stress free and simple. Thank you Lyra!!!
Response from eFaxJan 17, 2023
Thank you so much for your excellent feedback, Stephanie. We are very pleased to hear that Lyra provided you with excellent support and we will ensure to forward your feedback to Lyra. We appreciate you for sharing your experience here with us and should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! May you have a wonderful new year! Sincerely, eFax Support Team
Keith L.
First of all, Moe was one of the most pleasant support technicians I've ever dealt with. He was also very knowledgeable about the service and the plans, and he was able to resolve the issue to my complete satisfaction in a very short time.
Response from eFaxJan 17, 2023
We are glad to hear the issue was resolved and appreciate you taking the time to let us know about it, Keith! We will be sure let Moe know about your review, and should you need any further support, please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
