eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,940 reviews with 5 stars · Clear filters
Romince P.
Elizabeth V is great and good to explain.
Response from eFaxFeb 15, 2023
We are thrilled to hear about your experience, Romince Pakpahan , and appreciate you taking the time to share with us! We will be sure to pass your wonderful feedback along to Elizabeth, and should you require any further assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Karen
I didn't ask, but he offered me better plan options based on my usage and gave me info on charges I wasn't aware of applied to my account.
Response from eFaxFeb 14, 2023
Thank you Karen for taking the time to send us a 5 star review. We are very pleased to hear that our support representative was able to assist you and provided the better plan option base on your usage, Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Ernad P.
Great experience and excellent response from the customer service.
Response from eFaxFeb 14, 2023
We are glad to hear about your experience, Ernad, and appreciate you taking the time to provide such a great review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Mike
Edward Qutifan was absolutely the best Customer Rep I have ever spoke with and not just with Efax but every company. Once he understood the reason of my call, he explained everything in detailed and look for everything to help me. Honestly I can't put it in words but everything was excellent. If there's an opportunity for a promotion, I would recommend Edward. Thank you Edward!
Response from eFaxFeb 12, 2023
Thank you for taking the time to leave such a glowing review of Mr. Qutifan's service. Your comments will be passed along. If you have any questions or concerns, please feel free to message us at [email protected]. Don't count your days. make your days count! eFax Support Team
Joy
very friendly and helpful when had an issue. Dealt with it within minutes.
Response from eFaxFeb 8, 2023
We are glad to hear about your experience, Joy, and appreciate you taking the time to leave us such a great review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Heidi
super, fast and competent service
Response from eFaxFeb 8, 2023
We are glad to hear about your experience, Heidi, and appreciate you taking the time to share your thoughts! Should you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
choya J.
Russ truly made my experience a smooth process. He took ownership of the problem and didn't end the call until it was resolved.
Response from eFaxFeb 8, 2023
We are glad to hear about your experience Choya johnson ! We will be sure to pass your feedback along to Russ and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Wessim C.
super quick/professional feedback with situation analyses and remedial action. Thanks Elizabeth V
Response from eFaxFeb 6, 2023
Thank you Elizabeth for taking the time to send us such a wonderful review. We are very pleased to hear that our support rep was able to resolve the issue quickly. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
