eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Alain A.
efficient and friendly treatment... problem resolved . thanks Alain Adam
Response from eFaxMar 13, 2023
Thank you for taking the time to share your thoughts, Alain, we appreciate the review! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
David C.
The process was handled professionally, effectively and to my satisfaction.
Response from eFaxMar 13, 2023
We are thrilled to hear about your experience, David! Should you need any further assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Jose T.
Today I was a problem with my computer and I prosedi in calling the technical support service and talking to Mercer and he could help me with my problem I have no complaints. But I would like to recommend E-fax is combeniente and facir to use until it has signature service is good company and has all kinds of package thanks Mercer that has a morning full of blessings.
Response from eFaxMar 10, 2023
We appreciate the feedback, Jose, and your taking the time to provide such a wonderful review! We will be sure to pass your wonderful feedback along to Mercer, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Johnny
great service
Response from eFaxMar 9, 2023
Thank you, Johnny, for providing us with a 5-star rating, We appreciate you for sharing your experience today working with Chris. Should you require any assistance, please message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Shelley C.
Customer service was great! Professional and courteous.
Response from eFaxMar 3, 2023
Thank you Shelley for giving us a 5-star rating, We appreciate you for sharing your experience here with us. Should you require any assistance, please message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Ella R.
I always recieve help quickly via email. They are always kind and professional as well. Eveldina, Nicoleta, Simon e and Marijana. :-)
Response from eFaxMar 3, 2023
Thank you Ella for taking the time to share your experience here. We are very pleased to hear that our email support reps were able to resolve the issue quickly. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
A. R.
Mandip was awesome. The gentleman I spoke with before in sales wasn't very helpful nor did he listen to what I had to say. he just transferred me over. Mandip listen to what I had to say as well as providing me with a solution. Appreciated her very much. Thank you.
Response from eFaxMar 2, 2023
Hello A. Ramos. Thank you for taking the time to leave a positive review. Your comments will be passed along to Mandip. If you have any questions or concerns, please feel free to message us at [email protected]. Don't count your days. make your days count! eFax Support Team
Krista J.
Russ was very helpful and patient. He assisted me in making my plan work better for my business and one that is more cost effective. He also answered my questions with kindness and understanding. It was a positive experience.
Response from eFaxFeb 28, 2023
Thank you so much for your wonderful feedback Krista and We appreciate you for sharing your experience here and we will ensure to forward your feedback to Russ. Should you require further assistance, please message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
