eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Pato
very fast and kind, I really recommend them
Response from eFaxMar 20, 2023
Thank you for the great review, Pato! We appreciate you taking the time to share your thoughts, and if you need any further assistance, please do not hesitate to reach out to us at [email protected] ! Many Thanks, Stay safe and healthy, eFax Support Team
Aakash L.
Representative replied within 24 hours! Additionally, the rep helped further than the question by illustrating a walkthrough on how to find what I was looking for to prevent issues further. Thank you!
Response from eFaxMar 20, 2023
Thank you so much for your wonderful feedback,Aakash Ludhani We are very happy to hear that our support provided you with excellent assistance! We are thankful for your time in sharing your experience and should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Jorge G.
Person was very helpful and reassuring. Helped me throughout the process and conducted himself in professional and welcoming matter.
Response from eFaxMar 19, 2023
Hello Jorge. Thank you for taking the time to leave a positive review regarding your experience with Ed today. We always appreciate your feedback. if you have any questions or concerns, please message us at [email protected] and we will be happy to provide assistance. Don't count your days. Make your days count! eFax Support Team
Farnam A.
I have been an efaxer for seven years and I have had very good experience of their service . First of all you through efax, have an authentic fax number that is a must for many businesses. You can send and receive fax through your browser in any situation , even in the middle of your trip in the airport. I also like the log of transmissions : I could find all my sent and received faxes archived there. The electronic phonebook of efax is another useful tools there. efax support team is the one of the other advantages of efax : they are continuously with you to solve you problem or fulfill your request . I recently learned from one of the support team, Nicoleta, how to send fax just by sending an email. This can be useful in some situations : for example you have a satellite phone in an uncovered area, you can send and receive Emails but have no access to web through your satellite phone. You still can send important messages through this option .
Response from eFaxMar 17, 2023
Thank you for taking the time to provide us with such a spectacular review, Farnam! We are thrilled to hear about your experience and glad to hear you are enjoying the service! We will be sure to send your kind words along to Nicoleta, and if you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Martijn van E.
Eveldina was extremely efficient resolving our issues, thank you!
Response from eFaxMar 17, 2023
Thank you Martijn for taking time out of your day to send us such a glowing review for Eveldina. We are thrilled to hear that she was able to resolve your issue so efficiently. Should you have any further questions or concerns, please feel free to reach out to the Social Team anytime at [email protected]. Don't count your days, make your days count! eFax Support team
Carmen M.
Eveldina took care of my request in no time, promptly providing a reference number. She was pleasant on the phone and quality of the call was great, with no background noise:
Response from eFaxMar 16, 2023
Thank you for taking the time to leave such a positive review, Eveldina. Your comments will be passed along to her. if you have any further questions or concerns, please message us at [email protected] Don't count your days, make your days count! eFax Support team
Ning Q.
The chat support experience was nice. The representative Garcia was really nice and helpful and solved my request promptly.
Response from eFaxMar 15, 2023
Hello Ning, thank you so much for your excellent feedback for Garcia. We are very happy to hear that Glaiza provided you with an excellent experience and we appreciate you for sharing your experience here with us. Should you require further assistance or have other questions or concerns, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Pamela J. B.
Lorinda went out of her way to confirm that an international fax number that I had would actually work. Turned out it was a voice only number. She then called the number again for me to see if they had a correct fax number, and was given an email address. Best customer service at 1am EDT.
Response from eFaxMar 14, 2023
Hello Pamela, We are happy to hear that Lorinda was so helpful and Thank you for taking the time to leave a positive review. If you should require any assistance, please feel free to message us at [email protected]. Many Thanks, Stay safe and healthy, eFax Support Team
