eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Lois T.
If I have any issues, including billing, customer service is very helpful. I highly recommend eFax.
Response from eFaxMar 29, 2023
Thank you for taking the time to share your thoughts Lori , we appreciate the review! We will be sure to pass your kind words along to Nicoleta. If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Gary P.
Chris and his superior customer service. He was very helpful and resolved my issues immediately.
Response from eFaxMar 28, 2023
We are thrilled to hear about your experience, Gary, and appreciate you taking the time to share your thoughts! We will be sure to pass your kind words along to Chris, and if you need any further assistance, please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
chvessels
A challenge that I was trying to get sorted out was done so with excellence! Mandip took the time to listen and was knowledgeable. She made me feel valued and took care of the situation with ease.
Response from eFaxMar 28, 2023
Thank you for taking the time to provide us with such a wonderful review, chvessels We are thrilled to hear about your experience and will be sure to pass your kind words along to Mandip Should you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Monica H.
Talked to Anne today and she really was a germ! Solved the problem within minutes and was really pleasant. Superb customer service:)
Response from eFaxMar 27, 2023
Thank you Monica for taking time to send us such a wonderful review. We are very pleased to hear that Anne was able to resolved the issue quickly. Should you need any assistance please do not hesitate to reach out to us at [email protected] and we would be happy to help. Many Thanks, Stay safe and healthy, eFax Support Team
Denise
Great service, quick to resolve issues
Response from eFaxMar 23, 2023
Thank you so much for your excellent feedback Denise . We are very pleased to hear that our support provided you with prompt and courteous assistance! We appreciate you for sharing your experience with us and should you require further assistance, please do not hesitate to message us at [email protected] and we would be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
Rich P.
My Chat was wonderful. She was very through and accomodating.
Response from eFaxMar 22, 2023
Thank you for taking the time to provide such wonderful feedback, Rich! We will be sure to pass along your kind words to Glaiza, and should you need further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Rita S.
Contact in chat in 1 minute. Nice people, took care of my question right away! All the best!!
Response from eFaxMar 21, 2023
We are thrilled to hear about your experience, Rita! If you need any further assistance please do not hesitate to reach out to us at [email protected] and we will be happy to help! Many Thanks, Stay safe and healthy, eFax Support Team
Stephanie J.
Super fast, right to the point!
Response from eFaxMar 20, 2023
We are thrilled to hear about your experience today working with Glaiza. We greatly appreciate you taking the time to leave such a wondeful review, Stephanie! If you need any additional support, please let us know at [email protected] and we will be happy to assist! Many Thanks, Stay safe and healthy, eFax Support Team
