eFaxeFax is the world’s #1 online fax service. Send and receive faxes from your desktop, phone or email. No fax machine required! Sign up in minutes at www.efax.com or call 1(800) 878-7151. For HIPAA-Compliant and Enterprise Fax Solutions, visit https://enterprise.efax.com or call 1(888) 532-9265. eFax is the leading cloud-fax solution chosen by more Fortune 500 Companies and millions of subscribers since 1995. HITRUST-CSF certified - easily integrate secure cloud faxing into your existing applications and workflows.
eFax (efax.com) has 2,345 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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James E.
E-fax agent was courteous and compassionate.
Response from eFaxMar 3, 2026
Thank you so much for your wonderful feedback, James. We appreciate you for sharing your experience with our support and if you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Guy Berthol T.
1000 Thanks for your Help Eveldina !
Response from eFaxMar 3, 2026
Thank you so much for your excellent feedback, Guy. We are very pleased to hear that Eveldina provided you with excellent service! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Herr Suad I.
Huge thanks to the eFax team for such a quick and customer-friendly response! My account has been successfully cancelled. A special shout-out to Elisabeth V. for her help and for ensuring that my refund will be processed in the coming days. Great service!
Response from eFaxMar 3, 2026
Thank you so much for your wonderful feedback, Herr. We are very happy to hear that Elisabeth promptly assisted you with your request! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Kaarn S.
Problem resolved within 8 minutes.
Response from eFaxMar 3, 2026
Thank you so much for your excellent feedback, Kaarn. We are very pleased to hear that your issue was promptly resolved! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Wendy S.
It was nice to speak with a representative instead of a chatbot. We worked through several items that needed attention.
Response from eFaxMar 3, 2026
Thank you so much for your wonderful feedback, Wendy. We are very happy to hear that Megha was able to assist you with your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thanks again! eFax Support Team ^RA
Me P.
“Eveldina” was wonderful! Very easy to accomplish my needs.
Response from eFaxFeb 19, 2026
Thank you so much for your wonderful feedback, Me Philly. We are very happy to hear that Eveldina was wonderful and resolved your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^MQ
Fredrick
The customer service agent was extremely helpful and diligent. She did everything possible to help me and got the job done.
Response from eFaxFeb 15, 2026
Thank you so much for your wonderful feedback, Fredrick. We are very happy to hear our that customer support representative resolved your issue! If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you eFax Support Team ^MQ
Paul F. S.
I haven't sent a fax for a number of years, and when I did late yesterday, a message was returned that it was unsuccessful. This morning I called customer service for assistance the young lady that helped me was patient, friendly, professional I could go on forever. She helped me resolve my problem within a couple of minutes. During the process I didn't feel rushed or as if I was inconveniencing her. Kudos to her.
Response from eFaxFeb 11, 2026
Thank you so much for your wonderful feedback, Paul. We’re very happy to hear that Elizabeth was able to resolve your request in a timely manner. If you require further assistance, please do not hesitate to message us at [email protected], and we would be happy to assist! Thank you, eFax Support Team ^MQ
